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Wilber Duck Chevrolet - Service Center

Oneida, NY

4.7
97 Reviews

97 Reviews of Wilber Duck Chevrolet - Service Center

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November 17, 2024

Service was quick and professional, was able to get appointment quickly, staff was easy to deal with. More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2024

Helpful service and parts department, only thing that is frustrating is you have the truck I want lol Had oil changed More

by JCAMERON672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Marland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 08, 2024

excellent service experience, would recommend dealership. I recommend NYE Chevrolet to anyone looking for a new vehicle More

by LWEBB27
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 04, 2024

Awesome people here. Was more than happy to do business here. Will definitely be going back! More

by marchriley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Decarlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Marland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 02, 2024

Great, took care of all the recalls, complimentary first service, and got it all done in just a couple of hours. More

by scottdpurdy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2024

Awful customer service. Definitely won't be a repeat customer or recommend to others. Left my car worse than I brought it in and did nothing about it. More

by iluvkendall821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Memery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ludemann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Marland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

NYE Chevrolet responded

"iluvkendall821" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialchevy@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 18, 2024

It’s always a pleasure doing business with Nye Chevrolet. I am constantly greeted with kind and happy people who are most helpful and kind. Thank you all. More

by mreese145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Marland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 09, 2024

They were able to get me in the same day despite being busy, excellent service! More

by BARBATCAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 04, 2024

I think the price quote was high, also told high beam doesn't work I check it worked More

by tomwilcox407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Oct 11, 2024 -

NYE Chevrolet responded

Thank you for taking the time to provide us with this feedback.

October 03, 2024

new service manager contacted me - a year after I bough my truck - I hadn't used the free oil change as I did it myself priot to leaving the state on a trip, he said it was still valid - they changed the o More

by bdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

NYE Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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