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NYE Buick GMC - Service Center

Oneida, NY

4.4
134 Reviews
Call Service Center (315) 693-4009

134 Reviews of NYE Buick GMC - Service Center

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May 28, 2024

Quick and easy Chris w was super friendly and very responsive to my needs on short notice More

by DCBASEEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None in sales
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May 29, 2024 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 28, 2024

Salesman was knowledgeable and not pushy. Finance manager was easy to understand and also knowledgeable. Have purchased other vehicles for NYE More

by WCASLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Neth. Excellent
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May 29, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 26, 2024

Thank you Chris Webster for helping me with my car service. You made it a great experience More

by sincere1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Webster
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May 29, 2024 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 24, 2024

very pleasant service advisor. just an oil change but they did it quckly and and was pleasnant when done. Dave H More

by dbhenderson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don,t remember her name but she was very nice
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May 29, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 23, 2024

Went in for engine light and parking brake light ! Picked it up and they said nothing was wrong with truck ! Pulled out of parking lot and engine light immediately came back on , which I immediately t More

by hughes.james61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Lupinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

NYE Buick GMC responded

James. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 23, 2024

I’ve had great experiences at NYE. Very friendly and helpful staff! Will definitely be back More

by sjautocare14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amaj and the service department
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May 24, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 21, 2024

The service department is the easiest to work with and are very professional. I highly recommend them. More

by joebb3106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 19, 2024

In all of my dealings with NYE GMC, I could not be more pleased. Everyone I have dealt with has been very attentive, helpful and professional. It has always been a pleasure to do business with them. More

by KJWOODS0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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May 22, 2024 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2024

I was stranded and this dealership went above and beyond to get and my family back on the road. I can not thank everyone in the service department enough. If I lived here I would service every vehicle here More

by ahawkins2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Rett. 10/10
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May 16, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 10, 2024

The entire service team was very accommodating. They looked over my vehicle and made me feel safe in regards to the concerns I needed addressed. I will definitely be bringing my vehicle here for More

by lbrown22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Fred, Dan
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May 14, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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