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NYE Buick GMC - Service Center

Oneida, NY

4.4
134 Reviews
Call Service Center (315) 693-4009

134 Reviews of NYE Buick GMC - Service Center

Sort by
October 11, 2024

Had a hard time when I was low balled my trade in so I sold it by myself. More

by SRRRJR
Recommend Dealer
No
Employees Worked With
No name I recognize
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October 10, 2024

They were ready for me when i arrived, and took my vehicle with a minor wait. More

by Carl Pietrykowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 04, 2024

I, brought my truck in for an oil change, tire rotation, and computer system update. Great customer service, treated like family. Very happy with the quality and timeliness of the service provided. More

by jrobbins244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Oct 10, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 04, 2024

Above average service. Very professional. Knew exactly what I needed and took care of it. They are a prime example of how service departments should work More

by JOEMON1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 04, 2024

Service was prompt and performed with efficiency. I will return again for the next service. More

by SPFLEMING958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 04, 2024

Charged $69. 00 for a $15.00 air filter. Also wanted that much for a $15.00 cabin filter which I declined. More

by crs1879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

NYE Buick GMC responded

"Crs1879" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 28, 2024

We used to be very happy there and bought quite a few vehicles there but it has gone down hill More

by SAPMAN73
Recommend Dealer
No
Employees Worked With
Brandon something
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September 23, 2024

WAS A GREAT EXPERIIENCE. TRUCK WAS FIX IN A TIMELY MANOR. I WAS KEPT INFORMED More

by PARTS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER WEBSTER
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Sep 26, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 21, 2024

The best service I had in years. Professional, courteous, and accommodating. Explain everything. Highly recommend this dealer for service. More

by JOEMON1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 20, 2024

Great customer service. Always willing to work with you for an appointment and they get the job done quickly and efficiently. More

by tinap1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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