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NYE Buick GMC - Service Center

Oneida, NY

4.4
155 Reviews

155 Reviews of NYE Buick GMC - Service Center

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January 09, 2025

They took good care of me when I went in to have my vehicle serviced extremely friendly More

by BANYON1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Been a long time customer and they have exceptional service. Everyone is great people. Thank you More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Very good service! Everything explained clearly. Helped me out with some issues that they didn't have to! The service guy Chris was great! very knowledgeable and unders More

by SHAN.DOGG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ELI, Patrick Stacy
December 30, 2024

Great place to deal with. The service department and staff were very friendly and helpful. More

by robyeomans42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Signing in was the challenging thing. Once that was done things were fine. Rep. Was good More

by dosbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
December 19, 2024

Kevin was very accommodating in scheduling the appointment, and Chris was awesome to deal with when in dealership, as he has always been......great communicator. More

by demom0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Miracle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

I went in for a software update and a check for a tire leak. Two and a half hours later I left with the recommendariton to buy four new tires because I was told mine had bald edges after 26,000 miles. I d More

by Littlecooks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I am not sure of the mechanics name
December 16, 2024

First of all the job took as hour and they charged me 1. 2 hours which is their way of making more money on their customers. Robbery!! Secondly they installed a damaged part and I had to re-order and re-do t More

by rosemillan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Vaughn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Friendly, courteous, knowledgeable, and organized. ! When they say that you have a 10 o’clock appointment, you have a 10 o’clock appointment🤗 More

by carenmazzullo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Very pleasant service manger. Got using and made sure all recalls were done along with oil change More

by bigirish109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Miracle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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