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NYE Buick GMC - Service Center

Oneida, NY

4.4
133 Reviews
Call Service Center (315) 693-4009

133 Reviews of NYE Buick GMC - Service Center

Sort by
February 09, 2024

Good inventory, Respectful of concerns. Tended to things best they could. Forthcoming. Quickly diagnosed situation. More

by NOWERCK623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Feb 13, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 07, 2024

I went in on a Saturday and they got me in for an oil change very fast they were all very courteous More

by DARKDRAGON702004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 08, 2024 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 07, 2023

Took too long and should of been a warranty issue I e-mailed service too ask if it could of been done under warranty and no one responded More

by revans2225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Nov 07, 2023 -

NYE Buick GMC responded

"Revans2225" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 06, 2023

This is the 3rd survey I have got since taking my vehicle in for an oil change getting old. Someone from the dealer called also and left a message to call back. When I called back twice I got an answer machi More

by DGUY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Nov 06, 2023 -

NYE Buick GMC responded

"DGUY0". In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 01, 2023

Honest diagnoses, courteous staff, and convenient hours, are just a few reasons why I will continue to do business with Nye Buick GMC. Sarah M, Service Consultant, has been extremely helpful. More

by Sharon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah McCabe
Report | Print
Nov 02, 2023 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 29, 2023

Chris W. Was great to work with. Very helpful and able to answer all my questions. More

by meldartaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
Report | Print
October 29, 2023

This was for a recall on a rear camera that I understand is not a quick fix. I appreciated that Chris got me out of there as quickly as possible since I was waiting for the car, it was not a drop off. More

by heldcm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service dept
Report | Print
Oct 31, 2023 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 27, 2023

Chris was great about getting me in and taking care of my problem. He went over everything coming up with my car also. More

by hcdhaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
Report | Print
Oct 27, 2023 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2023

Clean, friendly, thorough, helpful. These 4 words say it all. They are a pleasure to deal with More

by twdurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
October 17, 2023

Goes above and beyond helping anytime I have been there. Down to earth and explains everything that is going to be done and time for it to be done. Makes light of situations that are not going smoothly. All More

by sullym151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah McCabe
Report | Print
Oct 18, 2023 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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