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NYE Buick GMC - Service Center

Oneida, NY

4.4
133 Reviews

133 Reviews of NYE Buick GMC - Service Center

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March 21, 2024

Easy check in Quick service Waiting area accommodating Ease of making appointment Engages staff Service provided was very good More

by markwhite0730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 21, 2024 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 16, 2024

Very good service. everyone is friendly and very good about communicating. Will be getting all my work done here. More

by DEBRASHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Neth, Jay Jackson. SarhaAll are 5 stars.
Mar 19, 2024 -

NYE Buick GMC responded

Great to have you back with us again!

March 15, 2024

Friendly and welcoming to me as a new customer. Committed to helping me resolve an issue. A great experience, More

by lciaccia3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Neth and Chris Webster
Mar 19, 2024 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 09, 2024

Ever since the new owners took over Nye ford things are not the same. Sarah is wonderful and always goes above and beyond. I just hope she does not leave. The phone system there does not work. You could ne More

by TRACEYLMUMFORD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah gets a 10 she is a wonderful employee and always helpful.
Mar 14, 2024 -

NYE Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

March 07, 2024

I scheduled my service online but when i showed up they were not prepared and did not know why I was there. I waited 3.5 hours while they were supposedly correcting the service warning issue I was getting More

by SDAVIDSON1179
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 14, 2024 -

NYE Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 07, 2024

Excellent customer service! Sarah was really nice and listened to my concerns about my vehicle. I came in with a check engine light and left without one! I will most definitely More

by Cordara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Mar 07, 2024 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 05, 2024

Chris was amazing and was very informative on everything that had to be done was done in a timely manner More

by MIKEBROWN13461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Sardella, Spencer Marcellus
March 04, 2024

Every step of the way I was met with courtesy and professionalism. I would highly recommend this dealership to anyone.! More

by ARCHAIC123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emja Smith
March 01, 2024

My experience with NYE Buick has always been excellent. Christopher was able to fit me in with their express service for an oil change, tire rotation and multi-point inspection. Everything checked out fin More

by kwright50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Webster
February 29, 2024

My experience with both the sales department at time of purchase and the service department has been excellent More

by dg.115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Sardella, Gabby Adams
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