NXCESS Motorcars
Houston, TX
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Even though I read many bad reviews I still decided to drive from the DFW area to Houston to purchase a truck from Nxcess Motors. My salesman Chau was very nice to work with however I soon learned that ma drive from the DFW area to Houston to purchase a truck from Nxcess Motors. My salesman Chau was very nice to work with however I soon learned that many things that he told me were not accurate. Regarding the truck he sold me as well as zero contact after the sell. He chose to ignore my phone calls and texts. My list of gripes is way too long so I will just say this... buyer beware. This place is the epitome of a "used car salesman". I will never purchase there again and do not recommend. More
David Cordova is an asset to NXCESS. I dealt with David David Cordova is an asset to NXCESS. I dealt with David over the phone because I am over two hours away from the dealership, David and the team at N David Cordova is an asset to NXCESS. I dealt with David over the phone because I am over two hours away from the dealership, David and the team at NXCESS stayed true to their word. The car i was inquiring about was on point, couldn’t be happier. More
PLEASE READ...STAY AWAY from this dealership. DO NOT trust a word they say. I recently bought a Jeep Wrangler from this dealership and was told that it was in “immaculate condition, but inside and out”. trust a word they say. I recently bought a Jeep Wrangler from this dealership and was told that it was in “immaculate condition, but inside and out”. Upon delivery, it was an absolute mess. 1) The Jeep would even shift into first gear. The clutch was almost down on the floorboard and needed a clutch kit job done immediately. 2) The rear main seal was leaking and needed to be repaired. 3) The dealer had used black spray paint on some trim pieces and it must’ve sat out in the rain shortly after painting. The black spray paint leaked down onto the gold factory paint job and required $600 worth of correction. 4) The windshield was cracked in two places. 5) The passenger seat had a big melted chocolate stain on the seat. It was like they did t even try to clean it up. I called Steve (General Manager) and acted like they would do the right thing to help pay for these issues...then radio silence. He won’t return phone calls, text messages or emails. This vehicle was falsely represented, COMPLETELY. And they knew it. It’s criminal, they showed no integrity, no courtesy, and absolutely zero honesty. Buyer beware, take your business elsewhere or get burned. More
I bought the vehicle but they weren’t honest about all the things wrong with it. They sent me videos and purposely left out the dashboard damage. Beware you’re going to be dealing with Unprofessionals the things wrong with it. They sent me videos and purposely left out the dashboard damage. Beware you’re going to be dealing with Unprofessionals More
Best car buying I've ever experienced!! I was looking for a 2nd vehicleI to buzz around in. l never shop anywhere else! Everyone very friendly. No "slick willie'" sales associate here. Ask for Tan! for a 2nd vehicleI to buzz around in. l never shop anywhere else! Everyone very friendly. No "slick willie'" sales associate here. Ask for Tan! More
Bought a Sienna at a wonderful price. Negotiation was fun, and we were happy with the sale. We had some issues with the car the first time we drove it after purchase, and the dealership helped with some fun, and we were happy with the sale. We had some issues with the car the first time we drove it after purchase, and the dealership helped with some repairs. After having our own mechanic do some additional work, the dealership then offered a warranty on the vehicle at cost in case any other issues came up later. This showed us they care about their customers, and they’re not going to leave you high and dry if your new vehicle starts acting up! More
Great dealership! Working with Richard and Omar was a pleasure. They were very personable and professional. The car was ready on time and paperwork a snap. I love my Working with Richard and Omar was a pleasure. They were very personable and professional. The car was ready on time and paperwork a snap. I love my car! More
Nxcess very professional!! My wife and I found Nxcess to be very fair, reasonable, and contientious towards our specific criteria. This is our 2nd car from Omar. He is knowledge My wife and I found Nxcess to be very fair, reasonable, and contientious towards our specific criteria. This is our 2nd car from Omar. He is knowledgeable,, specific and extremely professional. Thanks too to Steve, GM and Richard, the owner. We now are the strongest proponent of Nxcess. Ray and Cecelia, Sugar Land. More
satisfied customer I’m a repeat customer in 2014 and recently in 2019. Omar was my salesman both times and he is awesome! The customer service is fantastic. You select y I’m a repeat customer in 2014 and recently in 2019. Omar was my salesman both times and he is awesome! The customer service is fantastic. You select your vehicle and you are in and out in less than an hour. I highly recommend this dealership for any luxury vehicles. Sincerely, Ms. Bonner More