Myrtle Beach KIA - Service Center

The best service ever thanks to Matt Gipe I have been to many dealerships in my 65 years but this experience was the best. Matt Gipe is enough of a reason to return. This guy is a real asset t I have been to many dealerships in my 65 years but this experience was the best. Matt Gipe is enough of a reason to return. This guy is a real asset to your dealership and Kia. More

Superb service I recently purchased a 2013 Nissan Sentra from Myrtle Beach Kia. My first contact was with Lou Gallitto. His handshake was firm and a big Italian sm I recently purchased a 2013 Nissan Sentra from Myrtle Beach Kia. My first contact was with Lou Gallitto. His handshake was firm and a big Italian smile. I was looking for. Pre owned car and a certain price range. He showed me the Nissan, talked about the features, took it for a test ride and went into the sales area and worked a good deal. The purchase was late on Saturday afternoon and it was agreed to pick it up on the following Monday. He had the car shining like brand new and he had a pin strip added that we talked about. Overall a great experience. After a few days of enjoying the car I had a problem. Not knowing about the keyless entry key fob, I left it in the car over night and it was determined that the car battery discharged and messed up the computer codes. Prior to knowing what was wrong I called service at Myrtle Beach Kia and spoke with Bradley Cooper. I told him the problem and did his best to find a solution over the phone. He even called the Nissan dealership and asked them to help. Nothing we tried worked. Without hesitation he had a tow truck come pick up the car to have the service department check it out. After resetting the codes and replacing the battery I was called to inform it was ready. They offered to have somebody pick me up and take me to get my car. They also re detailed the car. I met the service manager Jim DeHart and thanked him for providing top quality service. It appears I may have caused the problembut Myrtle Beach Kia took charge and made a happy customer even happier. I would highly recommend Myrtle Beach Kia for sales and service. Many thanks to Lou, Bradley and Jim. More

Service very much appreciated I would like to send my very sincere thanks to Bradley in the service department. Bradley treated my Rondo before I traded it like it was his own car. I would like to send my very sincere thanks to Bradley in the service department. Bradley treated my Rondo before I traded it like it was his own car. He gained my trust when he first serviced it while I was in D.C.for a whole week. And when I needed my Rhondo serviced six weeks later Bradley was very prompt and courteous. He is a valuable asset to the dealership and service department. Thanks Bradley!!!! More

What a pleasure Bradley is so polite and helpful. This is my 3rd visit to this dealership the last 2 visits I dealt with Bradley what a difference. The entire service Bradley is so polite and helpful. This is my 3rd visit to this dealership the last 2 visits I dealt with Bradley what a difference. The entire service area is clean including the work bays pretty impressive. The lounge well stocked with coffee water and snacks should you require. No vending machines here. Great experience. More