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Myrtle Beach KIA - Service Center

Myrtle Beach, SC

4.4
169 Reviews

169 Reviews of Myrtle Beach KIA - Service Center

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March 05, 2019

Very relaxed. No pressure to buy Was very pleased with the service and the treatment of us as customers. Salesman was not pushy, he did a great job explaining all the features o More

by Jer1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bazinet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Gannett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack McKeown, Jeremy Smith
May 22, 2019 -

Myrtle Beach KIA responded

Thank you for the review. We are happy to help! Keith and the team will continue to be here for you.

January 10, 2019

Bradley Cooper is great! Bradley Cooper is very professional, courteous, exceptionally knowledgeable., I will most definitely purchase my next new vehicle from Myrtle Beach K More

by ana.ett.case
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Cooper
May 22, 2019 -

Myrtle Beach KIA responded

You are very welcome!

October 09, 2018

Wish there was another dealer close by Had an appointment this morning for a recall issue, got there about 5 minutes ahead of appointment and was taken right in. Besides recall I ask about More

by Never-again
Customer Service
Recommend Dealer
No
Employees Worked With
Oct 12, 2018 -

Myrtle Beach KIA responded

We apologize for the extra wait time and the inconvenience, unfortunately things occasionally happen that are out of our control. When we are quite literally “thrown a wrench” it may cause delays in that days servicing of your auto and any updates of the progression of your repairs. It is not intentional. Again, we are sorry that it took as long as it did. Please know that anytime you any questions or concerns during your service process fill free to reach out to myself, Jim Dehart, so I can get involved, communicate, and hopefully resolve the issue. I will be giving you a call today as well. Jim Dehart Service Manager Myrtle Beach Kia

October 04, 2018

Great Service! I brought my Optima in yesterday for an issue I was having. Matt was great to deal with, explained what the issue was and set me up with a loaner. I More

by AMASON29579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Myrtle Beach KIA responded

We appreciate the opportunity to serve you! We are very glad to have Matt...he's a great part of the team here.

September 10, 2018

My one experience with Myrtle Beach Kia I was on the way to Myrtle beach from Columbia going to my nephews first birthday party. My 2011 optima’s motor blew due to recall issues. I had it to More

by Chris Hunt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Myrtle Beach KIA responded

Thanks for the "mad props" for Matt Gipe. He is an awesome guy and great employee. We are so fortunate to have him. Thanks for the feedback.

July 09, 2018

Inspection????? Really????? This is a letter that I wrote to the Service Manager at Kia Myrtle Beach. I thought I would share it to help save people the trouble. Jim, I am r More

by HHinkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim DeHart
June 30, 2018

Service The service department is a joke. My 2nd time there. Always give a place a 2nd chance. And I will never go back. 2nd trip worse than 1st. Purchased a More

by Marie141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Gerancher
Jul 03, 2018 -

Myrtle Beach KIA responded

Marie, I am concerned to hear you had such a tough time in the store. Please contact me directly so that we may discuss. Dan McColl General Manager 910.200.1729

June 30, 2018

Forced to buy a tire My husband went in to see about a nail in his tire. They pulled the nail out without telling him they were going to charge 200.00 More

by Yankee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jim DeHart, Bradley Cooper, Ashley Gerancher
Jul 03, 2018 -

Myrtle Beach KIA responded

Thank you for the review, this provides us good info so that we may constantly improve on our customer service. Not exactly sure of how this happened. Please contact me directly so that we can look for a remedy. Dan McColl General Manager 910.200.1729

June 22, 2018

QUALITY SERVICE!!!!!!!! Took my Kia to be serviced. Bradley and Ashley were so kind & helpful I can't say enough!!!!! Any and all needs & questions were met with patie More

by stung71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bazinet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bazinet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : everyone in service & sales!!!!!!, Zack McKeown, Errick Hayes II, Bradley Cooper, Sadie Rakestraw, Ashley Gerancher
Jun 23, 2018 -

Myrtle Beach KIA responded

HOLY COW! We might be speechless on this one. It's so nice to know that that many folks have positively effected your car buying/servicing here at Myrtle Beach Kia. Thanks again!

April 24, 2018

Buying my new Soul On April 18, on a whim we decided to go check out the Kias (I drive an 09 Sportage). A young man named Tyler showed us around . He was very helpful b More

by Helen Clawges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Dan McColl, Zack McKeown, Tyler Rainer, Daniel Tarinelli, Ashley Gerancher
Apr 24, 2018 -

Myrtle Beach KIA responded

From all of us here at Myrtle Beach Kia, Thank you! It was a pleasure to earn your business and we are so happy to have found the Perfect Soul for you. We look forward to seeing you again when you're in for service.

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