Myrtle Beach KIA - Service Center

Friendly, easy, and fast. Didnt waste my time. Joe and the fiance dept took car of all the busy work. Went in to service a 2013 Soul, left with a 2021 GT sport Kai. Great price!!! the fiance dept took car of all the busy work. Went in to service a 2013 Soul, left with a 2021 GT sport Kai. Great price!!! More

Both gentlemen I selected always take pride in what they do. From Michael Bazzinet in sales to finalizing our lease buy out in July 2020 to Matt Hope in service. Kudos you you both. do. From Michael Bazzinet in sales to finalizing our lease buy out in July 2020 to Matt Hope in service. Kudos you you both. More

Joe, Thanks for all your help on my phone problem. As expected the problem is within the car itself. I appreciate all your help trying to diagnose the problem. I will be looking for a new vehicle in the expected the problem is within the car itself. I appreciate all your help trying to diagnose the problem. I will be looking for a new vehicle in the next 12 months and have found a work around for the phone problem. Again, thanks for all you help and support. Ron Chestna More

Brought my Kia Soul here for recall service. None of the people in customer lounge or sales floor are wearing masks. Scary and ignorant. In this day and time, consideration for customers should be stresse people in customer lounge or sales floor are wearing masks. Scary and ignorant. In this day and time, consideration for customers should be stressed. More

Ed Lake & Joe Claudio made it so easy. They offered me a fair offer for my 2020 Prestige Telluride and now I’m driving a 2021 Telluride Prestige Nightfall. fair offer for my 2020 Prestige Telluride and now I’m driving a 2021 Telluride Prestige Nightfall. More

Chris and Austin rock!! They made the stressful car buying experience fun and easy! I love my car and will always drive a Kia! Thanks! buying experience fun and easy! I love my car and will always drive a Kia! Thanks! More

Buying process went well. Service after sale is awful. They do not truly care about their customers,only the sales. I was never given the second key that I was promised,for my pre owned KIA. I was not giv They do not truly care about their customers,only the sales. I was never given the second key that I was promised,for my pre owned KIA. I was not given the special tool that is needed to change the tires. Got a flat and was stranded on the side of the highway, dude to not having the tool. When I told them I never had one, both a manager and and service provider told me that I was mistaken! They acted like I was an inconvenience to THEIR day, as I'm stuck in a downpour with my 22month old grand daughter and very upset husband. Rich and Karen were the only helpful and respectful staff during this horrible day. Rich,in particular, was amazing. Everyone else was either rude or just didn't care. More

Great, Great, Customer Service Sometimes during the hustle and bustle of the day customer service is poor. Not here at Myrtle Beach Kia. A offer was on the internet offering pick Sometimes during the hustle and bustle of the day customer service is poor. Not here at Myrtle Beach Kia. A offer was on the internet offering pickup and delivery for service. I needed routine services performed and needed the brakes to be checked. I wanted to keep techs working. Being a senior with underlying issues this was a win,win deal for me. These people jumped thru hoops for me.They got the job done. The service department is always great to work with but this went beyond just good customer service. Thank you to Keith Gannett,Matt Bazinet,Bradley Cooper and Eddie Gilbert.for making this happen. To Bobby Gale . I hope you get to see this. Great people, Great operation. A 10 year Kia customer. Ed P More

No Surprises! When I brought my car in for its 60,000 mile service I was given a quote and they stood by it. Half way through service some items were brought to my When I brought my car in for its 60,000 mile service I was given a quote and they stood by it. Half way through service some items were brought to my attention (2 tires close to bald, 2 brakes getting close to failing, a marker light out, stuff like this. They let me pick and choose what should be done and gave quotes on these. Only did the work I authorized and bill was right on. More

Service department is Outstanding Now on my third Kia Sorento and their Service Dept. is the best. Especially Matt and Bradley. They always seem to squeeze me in for an appointment, Now on my third Kia Sorento and their Service Dept. is the best. Especially Matt and Bradley. They always seem to squeeze me in for an appointment, answer my questions and I never feel I'm getting the runaround. Just an excellent duo in the back-end of the dealership. Tim Bazinet taking care of me on the sales floor with Matt and Bradley in the back explains why I have been a loyal customer for 9 years. More