Myrtle Beach Chrysler Jeep

Excellent I went to the dealership on vacation, not expecting to buy a car, but I ended up leaving with one! Tyler helped me find my dream Jeep Wrangler. He was I went to the dealership on vacation, not expecting to buy a car, but I ended up leaving with one! Tyler helped me find my dream Jeep Wrangler. He was extremely nice and accommodated my needs in a vehicle as well as the price range I wanted to be in. If you ever need a car, Tyler is your guy! More

The mountains took my Tranny! I did everything right planning a road trip from Macomb, Michigan, to Myrtle Beach, South Carolina. I had my 2011 T&C checked out, new battery instal I did everything right planning a road trip from Macomb, Michigan, to Myrtle Beach, South Carolina. I had my 2011 T&C checked out, new battery installed, light bulb replaced, new break pads, tires checked and rotated., a safety inspection suggested new wiper blades and I even chose the good $40.00 ones. I made sure all fluids were checked and topped off, all was a go so we hit the road. No one prepared me to have issues driving up hill when I reached the mountains on my travel. By the time I reached SC my van was struggling on acceleration on flat ground as well and vibrating like I was driving on rubble strips. I took my car directly to the MB Chrysler dealership Monday morning and Brad assured me they would check it as soon as possible. It was diagnosed quickly and a new transmission was needed. Brad explained the issues in detail, (I was just hearing cha-ching and seeing $$$ honestly). Devastated, that the plan was to drive and pick up some things that would be adding extra weight on the way home and knew at that point I would either be buying a new car or replacing the transmission. I had to chose to be positive in this situation. I did not want car payment so they ordered the transmission, with a goal to get me heading home on time to get back to work. There was a delay in getting the transmission and it somehow ended up in Miami but then they located one in Charleston and went over and above to go pick it up on a 5 hour round trip. The technician Pete stayed late and came in early the next day to complete my transmission repair. We were a day late getting on the road but still made it home safely and on time to get back to work. If I would not have made it to the dealership, I can imagine that I would have had even higher expenses. I have a warranty and the price was less than what I originally expected. Brad had heartfelt concern for my safety getting home and asked me to call him when I was back . I truly appreciated the high quality of service I received at this dealership. I wish the dealerships here in Michigan would follow their drive for excellence! Brad and Pete were awesome, they even accepted hugs! More

"Persistance Pays Off" Tim Gleason was our salesman and he was very helpful finding a car that we could be pleased with. After explaining what car we were looking for, Tim Tim Gleason was our salesman and he was very helpful finding a car that we could be pleased with. After explaining what car we were looking for, Tim was able to search the inventory and present us a car that he thought would fill our needs. The car we bought ended up being an upgrade from the car we came into buy. We were persistant in what we were willing to pay and what value of car we were willing to accept. Tim was persistant in showing us that the car was not only a good deal, but a good value for the type of car (Jeep Grand Cherokee). He worked with his support to get us the best deal he good get us, and his persistance paid off- for him and us. More

😡🤬😡 Very disappointed after we purchased our new Pacifica from them and when it started to malfunction and we contacted them no one will Give us an answe Very disappointed after we purchased our new Pacifica from them and when it started to malfunction and we contacted them no one will Give us an answer on they intend to do to make this right.😡🤬 More

The sales staff was super Sales staff was very friendly and helpful answered all my questions and made whole sale move with ease. Great place to do business with .They will de Sales staff was very friendly and helpful answered all my questions and made whole sale move with ease. Great place to do business with .They will definitely help you meet your needs . More

I love my new compass! Josh was great. He was so helpful and patient and not at all pushy. He was very knowledgeable and gave his honest opinion about the features of the Josh was great. He was so helpful and patient and not at all pushy. He was very knowledgeable and gave his honest opinion about the features of the different vehicles I was looking at. He took his time the next day when we came back to show me the new vehicle features and offered his help in the future if needed. Thanks for a great experience! More

Great Buying Experience I was looking for a used Ford F150 and found just what I was looking for on the internet at Myrtle Beach Chrysler Jeep. Melanie reached out to me whe I was looking for a used Ford F150 and found just what I was looking for on the internet at Myrtle Beach Chrysler Jeep. Melanie reached out to me when she found out I was interested in the vehicle. She was very helpful and knowledgeable, as well as friendly. Due to busy work schedule, it was five days before I could drive to Myrtle Beach from Charleston, but it was definitely worth the 90 mile drive. I spoke with Melanie several times leading up to my trip to Myrtle Beach to look at and test drive the vehicle. After a short test drive, there was no doubt in my mind that I would be going home with that F150. I had looked at a lot of vehicles and their price was the best. The truck was exactly what I wanted and exactly as advertised, 2014 with low miles and practically brand new, inside and out. Melanie was great through the buying process, as was Steve Parker, who explained the different levels of extended warranty available for purchase, and walked me through the financial process. I would also like to recognize Michelle Smith, who was able to get me the same interest rate as my credit union had pre-approved me for. Overall this was a great buying experience with exceptional customer service from the moment I first spoke with Melanie on the phone. She is great at her job and an asset to the dealership. I would highly recommend buying a car from her and Myrtle Beach Chrysler Jeep. A+++++ buying experience! More

Excellent It was a great experience for my son's first automobile purchase. Will recommend to family and friends who are interested in purchasing a future vehic It was a great experience for my son's first automobile purchase. Will recommend to family and friends who are interested in purchasing a future vehicle. More

Quick and Easy Purchase I found a Jeep online and within hours I was driving it home. Nice, professional group of people who were helpful and quick with finance. I found a Jeep online and within hours I was driving it home. Nice, professional group of people who were helpful and quick with finance. More

AC repair away from home Our AC went out just when we were leaving for our trip to Myrtle Beach. Temp was in the 90s. Stopped in on Monday and spoke with Jared Stickley. Did Our AC went out just when we were leaving for our trip to Myrtle Beach. Temp was in the 90s. Stopped in on Monday and spoke with Jared Stickley. Did not have an appointment but Jared was very helpful in getting us in and filing claim with third party warranty company. Jared provided us with rental car while ours was being repaired. He called every day and advised of status. I would highly recommend this dealership for repairs especially if away from home. Very pleased with the repairs and professional service provided. Thanks Jared and the staff at Myrtle Beach Chrysler Jeep. More