Myrtle Beach Chrysler Jeep

Top notch, A++ buying experience. Myrtle Beach Jeep was a complete pleasure to deal with. From the moment my wife & I stepped on the lot & were greeted by our salesman Mike "Mas" M Myrtle Beach Jeep was a complete pleasure to deal with. From the moment my wife & I stepped on the lot & were greeted by our salesman Mike "Mas" Masiero, we knew from there, we were going to have a positive experience. From the knowledge shared about the product on the lot, to an informative test drive, all the way through negotiations, Mike answered every & any question we may have had. Nor was he ever in a rush to get the deal done. He was making sure we were comfortable the entire time. Knowing that both my wife & I were all about "customizing" & "upgrading" our new Jeep Wrangler, Mike also made sure to take the time to introduce us to Eric Seitz, a true Jeep enthusiast & knows Jeeps IN AND OUT. Not only did we get an amazing vehicle & a top notch buying experience, the dealership went to whatever length needed to assure that my wife & I were both happy & 125% satisfied with our purchase. Customer service like this speaks volumes & will surely make us a repeat customer. Thank you again for having an amazing team on staff & for putting the customer first. More

Great Experience Highly Recommend From the first phone call until meeting our salesman and sales manager was such a pleasure. Everyone worked hard to make sure we got a great deal and From the first phone call until meeting our salesman and sales manager was such a pleasure. Everyone worked hard to make sure we got a great deal and that we were happy when we left. True professionals and very honest. Our salesman Mike Nance made sure we understood everything and did not pressure us or feel like our time did not matter. I would highly recommend this dealership and all there staff. I will be a returning to do business again. More

Don't Waste Your Time or Money Purchased as used 2006 Jeep Commander from this dealership and had nothing but problems from the moment I drove off the lot. I turned left out the lo Purchased as used 2006 Jeep Commander from this dealership and had nothing but problems from the moment I drove off the lot. I turned left out the lot and my 4WD service light came on. You can imagine my frustration given that they wouldn't budge on the price of the vehicle and only offered me $1000 for my 2005 Volvo (which was subsequently listed on their website for $7997). The dealership was fixing a few other things (cracked fog lights, vent covers, retractable shade) that I had pointed out, and I was awaiting the arrival of a new navigation/radio system (which took 2 weeks to arrive), so I mentioned the service light on my follow up visit. They told me that they weren't sure if the $2000 warranty I purchased would cover the cost of diagnostics and repairs. Once all of the aforementioned items were completed, I returned to my hometown (1.5 hours from Myrtle Beach) and went to my local Jeep dealer for a diagnostic regarding my 4WD light. I'm told by one of their service advisors that I have a broken differential mount and he would advise that I leave the car at the dealership and not drive anymore as I could "lose an axle." I was quoted nearly $2440 in necessary repairs to this vehicle within 2 weeks of owning it. I am amazed and disturbed at how a dealership could sell a vehicle that isn't safe to drive. What's worse, the Used Car Sales Manager said to me, my wife and my mother-in-law, "I stand by my vehicles." Keep in mind, I made 2 round trips from my hometown to Myrtle beach with this issue, and it wasn't mentioned to me once. I understand the concept of buying a used vehicle "as is," but this is a bit excessive. More

Excellent salesman and service The salesman for our new Cherokee Jeep was Michael Nance. He was an excellent salesman and explained everything to us and was very knowledgeable about The salesman for our new Cherokee Jeep was Michael Nance. He was an excellent salesman and explained everything to us and was very knowledgeable about his job. More

Ideal Jeep Grand Cherokee found! Excellent experience with this dealership from sales to finance. I would highly recommend Myrtle Chrysler Jeep to anyone looking for nice certified us Excellent experience with this dealership from sales to finance. I would highly recommend Myrtle Chrysler Jeep to anyone looking for nice certified used Jeep. Thanks again! More

Fabulous experience buying a used 2014 Grand Cherokee Limite I was actually referred to this dealership from another dealership where I had looked at a jeep. They told me to contact Michelle Smith and she would I was actually referred to this dealership from another dealership where I had looked at a jeep. They told me to contact Michelle Smith and she would get me the vehicle I wanted. I called Michelle and she told me she had several vehicles similar to what I was looking for. I told her I'd be in the next day. She said she was off but to ask for Shane Lee. The next day on the way down to the dealership I called Shane. He remembered me and said he'd be waiting for me. Upon my arrival they had 4 Grand Cherokees lined up right in front of the showroom. I was amazed and told my wife, "Wow honey look they seem to be all right here". After meeting Shane he mentioned that he had just brought them out and lined them up so it would be easier for us to look them over and pick out the one we liked the best. That kind of service just blew me away. The rest of the experience was equally wonderful. I highly recommend this dealership and these folks. Very satisfied. More

purchase pre-owned 2015 jeep Very good experience with sales staff, Jennifer Wilsey; very knowledgeable about features, answered all questions and made sale smooth and had everyth Very good experience with sales staff, Jennifer Wilsey; very knowledgeable about features, answered all questions and made sale smooth and had everything ready to send us out the door. Sam assisted, working with our number and was very customer oriented. Michael had all the paperwork ready, organized for easy transaction. More

First good experence buy from a dealership just started looking to upgrade. Mark was great told him what I was looking for and I didn't like being bothered by calls with reservations I gave him just started looking to upgrade. Mark was great told him what I was looking for and I didn't like being bothered by calls with reservations I gave him my number (something I don't do) but felt I could trust him Him and manager made me feel confortable anyway I am now a Chrysler owner and plan on going back when time to replace my Mercedes More

Excellent Customer Service From the moment I drove onto the dealership lot just browsing, I met the most accommodating salesman, knowledgeable on all aspects of the Jeep Wrangle From the moment I drove onto the dealership lot just browsing, I met the most accommodating salesman, knowledgeable on all aspects of the Jeep Wrangler my wife & I had been searching for, never once was I pressured into buying and he, along with members of the staff, were able to arrange delivery of our exact request. This was probably one of the most enjoyable buying experiences we have ever had & look forward to a long-lasting relationship with this dealership & especially our sales rep whose motto is " Customer First " More

2014 Jeep Wrangler My wife and I did not intend to purchase a vehicle from anyone. We were just out on a day trip from Wilmington. We drove by the dealership, saw the My wife and I did not intend to purchase a vehicle from anyone. We were just out on a day trip from Wilmington. We drove by the dealership, saw the Jeep and decided just to stop and look. Jessica was our first expericence. She was very friendly and knowledgeable when answering our questions. She didn't pressure us, instead offered us options that helped us make a decesion. She worked hard to get us a fair trade in allowance for my truck. Andy was next. He got us a great interest rate and a payment that made the deal. Again, he was very friendly and really helped to make this a great experience. We had one small issue with the Jeep and it was completely my fault. The front bumper had a dent that I didn't notice. Without any hesitation, the manager Sam stepped up and ordered a replacement bumper. Top-Notched staff all the way around. Thanks!!!! Scott C. Wilmington, NC More