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Myrtle Beach Chevrolet Cadillac - Service Center
Myrtle Beach, SC
108 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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108 Reviews of Myrtle Beach Chevrolet Cadillac - Service Center
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September 14, 2015
Repairs Tony was great! They repaired my car in a quick and timely manner. Tony was very professional and kept me up to date on what was happening with the ca Tony was great! They repaired my car in a quick and timely manner. Tony was very professional and kept me up to date on what was happening with the car and insurance. Thank you Myrtle Beach Chevrolet! More
by Liz
July 03, 2015
Myrtle Beach Cadillac service department is terrible On 06/22/2015 while vacationing in Myrtle beach by Chevy Trailblazer's transmission started acting up. Specifically i had a hard time putting it int On 06/22/2015 while vacationing in Myrtle beach by Chevy Trailblazer's transmission started acting up. Specifically i had a hard time putting it into reverse. I took it to Myrtle Beach Cadillac and they charged me 90.00 for a diagnostic test and promptly told me there was metal filings in the tranny fluid and i needed a new transmission, the cost of the repair being 3200.00. After talking to my son, i added a few quarts of fluid and carefully drove it home.My local mechanic then took a look at the car. First, much to my surprise there was no metal shavings in the fluid. Second, the main issue was low fluid due to a pinhole leak in one of the transmission lines. Even after i had the local shop replace all the lines as a precaution my total bill ran a couple hundred. If i hadn't been more cognizant and taken my son's advice i would have been duped out of thousands of dollars by a shady business preying on out of town guests to South Carolina. Suffice to say not only would i not recommend their service and their unethical business practices but that type of behavior reflects poorly on the entire Chevy and GM Company and franchise. More
by bkcarp
Employees Worked With
Rose Bratcher, Chris McGee, Ray Gallegos, Greta Long, Franklin Jeffrey, John Rogers
June 10, 2015
Always Top Notch Service I always receive excellent service here! They always go out of their way to ensure you are satisfied. Wouldn't trust anyone else with my vehicle! I always receive excellent service here! They always go out of their way to ensure you are satisfied. Wouldn't trust anyone else with my vehicle! More
by sunshine80
June 03, 2015
Excellent service experience My service representative was Crystal Soper. I had my 2007 Corvette in for a routine brake system checkup (car had 55k miles and never a hint of a bra My service representative was Crystal Soper. I had my 2007 Corvette in for a routine brake system checkup (car had 55k miles and never a hint of a brake issue) and a "check engine" light condition. Did result in front pad replacements which I had expected. All my requests were addressed professionally, in a timely manner, and at a honest and reasonable cost to me. I was very pleased, expect to use Myrtle Beach Chevrolet Cadillac next time, and I do recommend them. I plan to shop for a new car in several months and will start at MBCC. More
by Don
Employees Worked With
Crystal Soper
March 30, 2015
Avoid at all cost I brought my car to the body shop and service department. They figured a week into the project that the light that was damaged needed brackets so this I brought my car to the body shop and service department. They figured a week into the project that the light that was damaged needed brackets so this delayed work by an entire week. No one called to let me know what was going on so I went in to see what was taking so long and their response was they have 20 other cars to deal with no one told me to come in. They also said that they had all the parts only days later say they were still waiting on a part. Jesse the manager just said I'll talk to them. Completely unacceptable. You spend your entire day waiting on hold to get someone. Then I take it to service who says the tires need to be balanced then a whole day goes by and I call once again and they said now I need an alignment. Horrible!!!!! 2 weeks without a car. More
by Danielle
Employees Worked With
November 11, 2014
These guys know how to roll! My wife and I came in to get a new key fob for our 2013 SRX and left with a new 2015 SRX and a new CTS 2.0 Turbo, both in matching black! These gentl My wife and I came in to get a new key fob for our 2013 SRX and left with a new 2015 SRX and a new CTS 2.0 Turbo, both in matching black! These gentlemen are a real pleasure to deal with and offered their best deal first. We are repeat customers as we bought our 2013 from Paul Rodriguez. Jeff Thebodeau was our salesman this time around and extended us every professional courtesy as before with Paul. Paul is now in finance and made the paperwork on both caddy's seamless and painless. Paul's brother, Ryan Rodriguez is the Sales Mgr. and gave us top dollar for the trade on our 2013 SRX. It was a no-brainer. We plan on keeping Myrtle Beach Cadillac as our home for all future purchases, as the owner, Louie Rodriguez truly knows how to roll! More
by kfcrissman
Employees Worked With
Other Employees :
Luis Rodriguez, Ryan Rodriguez, Jeff Thebodeau
October 13, 2014
Excellent Customer Service Mike Hill in the Body Shop took great care in making sure that my 2013 SRX Cadillac was restored after a recent accident..He was very responsive to al Mike Hill in the Body Shop took great care in making sure that my 2013 SRX Cadillac was restored after a recent accident..He was very responsive to all my concerns & made sure that all was ok...I picked it up & was extremely satisfied with its "LIKE NEW" condition. I have already shared this wonderful experience with my friends & neighbors in Murrells Inlet. I would CERTAINLY highly recommend this dealership to potential customers. Mike: Thank you very much..Sincerely Tom Palazzo Many Cudos to Mike!!!!!! 10/12/2014 More
by tpalazzo
Employees Worked With
Mike Hill
October 09, 2014
took great care of me, brought my car in at about 11 a.m. for a oil change and the 27 point inspection and tire rotation, and had a recall done, the work was done by two th brought my car in at about 11 a.m. for a oil change and the 27 point inspection and tire rotation, and had a recall done, the work was done by two thirty, great job, service did a great job More
by karensc
Employees Worked With
Tom in service
October 04, 2014
Pleasant surprise Took car in for what I thought was going to be expensive labor/repair work. Got a call from dealership saying that my problem was actually related to Took car in for what I thought was going to be expensive labor/repair work. Got a call from dealership saying that my problem was actually related to a recall that I didn't even know about. Entirely free of charge to me! They were quick, pleasant and professional at Myrtle Beach Chev/Cad. I highly recommend them for your vehicle. More
by tlsweeney
Employees Worked With
Chris McGee
October 01, 2014
Myrtle Beach Chevrolet Chris and Rose are awesome!!! Thank you so much! They always take care of me everytime i go or have to make an appointment. Thanks again Chris and Rose are awesome!!! Thank you so much! They always take care of me everytime i go or have to make an appointment. Thanks again More
by duncan124
Employees Worked With
Rose Bratcher, Chris McGee
