Myrtle Beach Chevrolet Cadillac - Service Center

The most helpful people I have met in years will always recommend to anyone. Kindness is the best thanks (Samantha) recommend to anyone. Kindness is the best thanks (Samantha) More

On holiday from Canada. 2024 Lyriq wouldn't charge. Brought it to MBCC. Although it took 3 weeks to get it fixed we were impressed with the communication with the Service Man 2024 Lyriq wouldn't charge. Brought it to MBCC. Although it took 3 weeks to get it fixed we were impressed with the communication with the Service Manager. They had to replace the main battery in our EV and then replace the replacement. During this time we were provided with a loaner. We would not hesitate to use them again. Special thanks to Greg and to the service tech who was retiring, after 40 plus years working for GM, on the day we got our car back. More

Just terrible! 3 weeks for appointment, kept the cat a well, and didn’t even diagnose the problem! The guy saying he could care less about my car or anything I had 3 weeks for appointment, kept the cat a well, and didn’t even diagnose the problem! The guy saying he could care less about my car or anything I had to say pretty much says it all! More

Great work by professional people would highly recommend this location for service work for sure this location for service work for sure More

Brought in for first oil change they were more interested in the free car wash which I refused next recommended oil change which was only a total of 15,000 miles on the car I did myself when I drained the oi in the free car wash which I refused next recommended oil change which was only a total of 15,000 miles on the car I did myself when I drained the oil out it was black n only 4 quarts two quarts down and the oil filter was still the factory filter on it i really don’t think they even changed anything More

I want to thank Colby I hope I spelled your name right for repairing a job that Brad totally trashed. The damage wasn't even done before it was at the dealership It had something to do with Brad. And I wa for repairing a job that Brad totally trashed. The damage wasn't even done before it was at the dealership It had something to do with Brad. And I want to thank Samantha also for helping getting a really bad paint job and damage done by a previous body shop manager. Thank you Colby and Samantha God bless More

Took my vehicle there to have a paint job because somebody scratched my brand new vehicle. Got an estimate dropped it off it took two weeks longer than it should have. Went to pick it up the paint jo somebody scratched my brand new vehicle. Got an estimate dropped it off it took two weeks longer than it should have. Went to pick it up the paint job was a joke / mess looked like it was painted with a paintbrush. Told the paint shop manager about the issues including the inside of the car was a mess. He said his detailer was on vacation and to bring the vehicle back in 2 weeks to get it repaired/repainted and buffed from all the damage done by them. So after Brad Davis promised this to be fixed and it was paid for in full, now all of a sudden he disappears off the face of the Earth. Can't get a hold of him can't get a hold of their little detailer it's pathetic and ignorant. You guys play games with too many people You're going to end up out of business. And I'll be damned if I wouldn't help do that. More

HORRIBLE! !! If I could rate this dealership negative stars, I would...over and over again. We used this dealership by chance, not choice. Traveled to SC from F !! If I could rate this dealership negative stars, I would...over and over again. We used this dealership by chance, not choice. Traveled to SC from Florida on vacation. We broke down as soon as we arrived at our Myrtle Beach campground. Brought our vehicle here and the service department kept our vehicle 4 days to run diagnostics, clear the check engine codes the TCM was giving, and sent us on our way. On the way home, we broke down AGAIN while traveling on I95 with our two babies (a 5 month old and a 3 yr old). It was such a nerve wrecking experience... of course we didn't know where we were, if it was safe, etc. They sent our family on the road knowing they didn't repair anything. We called to speak with the service manager and he pawned us off to an 800 #. We called to speak with the owner/President and he told us he didn't have time to talk with us. To even call it a 'service' department is a joke. They are incompetent, rude, and negligent to say the very very least. More

Dealership damaged my windshield during a standard inspection and oil change. They claimed they couldn’t see anything in their cameras, so they weren’t responsible. Great way to treat veterans. Be sur inspection and oil change. They claimed they couldn’t see anything in their cameras, so they weren’t responsible. Great way to treat veterans. Be sure to take picture of your vehicle entirely before service here. More

Horrible service took my Cadillac in to have the drains cleared was not done properly left my car dirty with crap thrown all over the front seat did not do any of the repairs cost me $400 stay far far away cleared was not done properly left my car dirty with crap thrown all over the front seat did not do any of the repairs cost me $400 stay far far away from this company they will rip you off and not fix your car More