Myrtle Beach Chevrolet Cadillac

Purchased a 23 Escalade from this dealership. We had a few issues: front bumper bolts were missing, also they never placed wheel lock in vehicle when rims were installed. Tried contacting the dea We had a few issues: front bumper bolts were missing, also they never placed wheel lock in vehicle when rims were installed. Tried contacting the dealership many times. First time we called about this issue, we were told that the wheel lock hasn’t come in yet which doesn’t make sense (how were the rims placed on the vehicle without the lock)? Then we were told that we didn’t sign paperwork to receive this wheel lock. Finally we were told that it was mailed out via mail. We never received it to this day. The dealership never followed up to see if we received the lock and when we call we get many different answers some say it was mailed others say they are looking for it. The dealership told us to file a complaint with Cadillac manufacturer if we are not satisfied. Obviously customer service is not their priority. At this point I don’t know who to contact to get my wheel lock. I just hope I will not have an emergency which involves my wheels. More

Awesome service and my sales associate was outstanding. David Kasbee was very knowledgeable and forthright with his answers and he made our buying experience as smooth as possible. Would highly recommend David Kasbee was very knowledgeable and forthright with his answers and he made our buying experience as smooth as possible. Would highly recommend him to anyone we know interested in buying a vehicle from your Dealership More

David and Darrell were outstanding. We could not have had a better experience any where else. Loving our Corvette. Jimmie and Joan Holyfield We could not have had a better experience any where else. Loving our Corvette. Jimmie and Joan Holyfield More

I found the car I was looking for in minutes and I’m very pleased with my purchase pleased with my purchase More

Dealership damaged my windshield during a standard inspection and oil change. They claimed they couldn’t see anything in their cameras, so they weren’t responsible. Great way to treat veterans. Be sur inspection and oil change. They claimed they couldn’t see anything in their cameras, so they weren’t responsible. Great way to treat veterans. Be sure to take picture of your vehicle entirely before service here. More

The sales staff were very helpful, knowledgeable,friendly,and very easy to work with. They made buying a pleasant experience. knowledgeable,friendly,and very easy to work with. They made buying a pleasant experience. More

Everyone was helpful and the experience was just fine. No problem with anything and salesperson was helpful No problem with anything and salesperson was helpful More

The great salesperson i worked with was Monica , she was great in all phases, Darrell was great in financing and everyone at the dealership was fantastic, would tell anyone to stop in and buy a vehicle , Gr great in all phases, Darrell was great in financing and everyone at the dealership was fantastic, would tell anyone to stop in and buy a vehicle , Great place to shop. More

The salesman (Mark) was nice, patient and efficient with our purchase. He even came in on his day off to finalize the paperwork. Now that is service and dedication! our purchase. He even came in on his day off to finalize the paperwork. Now that is service and dedication! More