Myrtle Beach Chevrolet Cadillac

Good Bargin Got a good deal on a 2017 Equinox. $4500 odd invoice. Brad was a non pushy salesman. Like the new car. Small paint chip on door. They are suppose to Got a good deal on a 2017 Equinox. $4500 odd invoice. Brad was a non pushy salesman. Like the new car. Small paint chip on door. They are suppose to fix it sometime. Thanks More

Terrible customer service, unorganized, unprofessional Warranty service. Technicians unable to determine any problem low mileage vehicle with transmission and AC problems however they state nothing is wron Warranty service. Technicians unable to determine any problem low mileage vehicle with transmission and AC problems however they state nothing is wrong. I was advised on a prior service that we had one free oil change left on our warranty service but was assured it would not be an issue if it was a couple months past due to keeping low miles on the vehicle. The service tech states she spoke with the service manager-Jesse ( whom I've never met or seen) and he said if I had purchased the vehicle from him originally they would have done it but since I'm a transplant and the car was purchased elsewhere it would not be covered. Just to be clear: there is a sign flashing on the tv stating that they promise to address all your concerns. I was advised the by the service technician to tell Jesse he just made up my mind where I'm not buying my next vehicle. Very disappointed in service managers lack of customer service, and how he didn't even have the professionalism to come speak to me. All third party. Also it took over 40 minutes to get my car back because they had lost the paperwork and keys and the. Found it however never entered any notes. The simple things to keep loyal Chevrolet owners happy are not happening here. UPDATE: The Manager Jesse contacted me directly and apologized for my concern and made good on the dealers word. Thank you So I have changed my one star review to 4, obviously not 5 for reasons that are aforementioned More

2nd Leased Vehicle This is the follow-on lease SRX-> XT5 processed by Darrell Gibson at Myrtle Beach Cadillac - easy, professional process of returning the SRX and leasi This is the follow-on lease SRX-> XT5 processed by Darrell Gibson at Myrtle Beach Cadillac - easy, professional process of returning the SRX and leasing a new 2017 XT5. Completely satisfied with the dealership, the quality of the Service, Dept. and the Leasing Process. Both Leases were processed, quickly and professionally by Darrel Gibson - he's a real pleasure to work with. More

Lousy service. Had an appointment for 8:30 am today 6/2/2017. Gave them the keys and asked how long- said 45 min.. Waited over 2 hrs. for oil change and tire rotatio Had an appointment for 8:30 am today 6/2/2017. Gave them the keys and asked how long- said 45 min.. Waited over 2 hrs. for oil change and tire rotation. Same thing happened to my wife 8 mos. ago with this brand new Chevy Trax we Leased from them. They say they wash them and clean them up as part of the service but never have time to do it or hold you up so long your aggravated and tell them you can wash it yourself. Talked with the owner who basically told me to take it up with service and walked away from me. He seemed too busy doing an advertising shoot outside. More

excellent !!! best dealership EVER !! myrtle beach chevrolet cadillac is the place to go if you are looking to purchase/lease a vehicle. the people who work there (sales, financing, servi myrtle beach chevrolet cadillac is the place to go if you are looking to purchase/lease a vehicle. the people who work there (sales, financing, service) are honest, pleasant and knowledgeable. their inventory is extensive. i am so happy with my camaro and will be returning to this dealership for my next vehicle. they are the best. More

Excellent treatment! We had a terrific experience at Myrtle Beach Chevrolet Cadillac when purchasing our 2017 XT5! The sales people, Carlo and Rex, did an outstanding job We had a terrific experience at Myrtle Beach Chevrolet Cadillac when purchasing our 2017 XT5! The sales people, Carlo and Rex, did an outstanding job in providing information and explaining the various options. I was especially impressed with how they introduced various team members including the Owner of the Dealership. They were very helpful and patient in discussing various vehicles and comparing the options. I would highly recommend this dealership to anyone interested in purchasing a new or used Cadillac or Chevrolet. More

Wonderful Darrell couldn't have been more helpful in all aspects of our purchase I would highly recommend him and the dealership to anyone looking for a new or Darrell couldn't have been more helpful in all aspects of our purchase I would highly recommend him and the dealership to anyone looking for a new or used car. More