Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
My Volkswagen of North Grand Rapids
Northeast Grand Rapids, MI
27 Reviews
Visit My Volkswagen of North Grand Rapids for a variety of new and used cars by Volkswagen, serving Grand Rapids, Michigan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 27 reviews
Verified Customer
August 01, 2025
I have reason to believe that this dealership created problems on my car after I refuse to sell the car to them. I brought it in for a radio repair and it had no leaks when I dropped the car off, but som problems on my car after I refuse to sell the car to them. I brought it in for a radio repair and it had no leaks when I dropped the car off, but somehow the car developed a sensor problem after they did a complete check up and then somehow it had a Bad seal and had a leak that they ended up charging me another $1300 for I will never return to this dealership I believe they are crooked and are screwing over customers More
by greg.glcmg
Employees Worked With
Service writer, and service manager
July 31, 2025
The service counter and workers were friendly, helpful and got the job done! Excellent service! and got the job done! Excellent service! More
by Jaren107
Employees Worked With
Had service done with the help of Shamir, did not purchase a vehicle. Service should be an option. Next question results will be based on the Service Department.
