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My Volkswagen of North Grand Rapids

Northeast Grand Rapids, MI

4.4
27 Reviews
Visit My Volkswagen of North Grand Rapids for a variety of new and used cars by Volkswagen, serving Grand Rapids, Michigan.
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3985 Plainfield Avenue

Northeast Grand Rapids, MI

49525

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Showing 27 reviews

August 05, 2025

I’m very pleased with the vehicle and the service I received from everyone there. More

by r01l01darville60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Bill, Shaun, & Jeremy.
Aug 28, 2025 -

My Volkswagen of North Grand Rapids responded

Thank you so much for sharing your experience with everyone and for giving us an opportunity to earn your business!

August 04, 2025

My Volkswagen was very easy to work with and I’m happy with my purchase More

by dlmifields91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Balder
Aug 28, 2025 -

My Volkswagen of North Grand Rapids responded

Thank you so much for sharing your experience with everyone and for giving us an opportunity to earn your business!

August 04, 2025

Daniel has been wonderful to work with for the service of our VW. He is knowledgeable and accommodating. Friendly and helpful as well. More

by SCARB78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid, Daniel
Aug 28, 2025 -

My Volkswagen of North Grand Rapids responded

Thank you so much for sharing your experience with everyone and for giving us an opportunity to earn your business!

August 01, 2025

I have reason to believe that this dealership created problems on my car after I refuse to sell the car to them. I brought it in for a radio repair and it had no leaks when I dropped the car off, but som More

by greg.glcmg
Recommend Dealer
No
Employees Worked With
Service writer, and service manager
Aug 28, 2025 -

My Volkswagen of North Grand Rapids responded

We appreciate you bringing this to our attention. We're sorry to hear you did not have the best experience during your recent visit to our dealership. Our General Manager, Paul, would like to speak with you further about your experience to see how we can best improve. Please give him a call at your earliest convenience: (616) 361-7361

July 31, 2025

The service counter and workers were friendly, helpful and got the job done! Excellent service! More

by Jaren107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Had service done with the help of Shamir, did not purchase a vehicle. Service should be an option. Next question results will be based on the Service Department.
Sep 11, 2025 -

My Volkswagen of North Grand Rapids responded

Thank you for taking the time to share your experience with everyone!

July 30, 2025

Knowledgeable and helpful staff. Got me in and out quickly for my oil change. Thank you! More

by agringao80
Recommend Dealer
Yes
Employees Worked With
Daniel?
Sep 11, 2025 -

My Volkswagen of North Grand Rapids responded

Thank you for taking the time to share your experience with everyone!

July 30, 2025

A pleasure to work with. Would recommend to anyone! New owners have made great changes! More

by dry201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James and Brandon
Sep 11, 2025 -

My Volkswagen of North Grand Rapids responded

Thank you for taking the time to share your experience with everyone!

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