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My Volkswagen of North Grand Rapids

Northeast Grand Rapids, MI

Overview
Reviews
Vehicles
4.4
27 Reviews
Visit My Volkswagen of North Grand Rapids for a variety of new and used cars by Volkswagen, serving Grand Rapids, Michigan.
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3985 Plainfield Avenue

Northeast Grand Rapids, MI

49525

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Showing 27 reviews

November 02, 2025

Professional courteous service! I was there for recall-issue service. It was taken care of in a prompt manner. Staff was very respectful!1 More

by ASHOK.PATEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamir Austin
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October 27, 2025

James was excellent to work with. Both he and Bill were very prompt in getting back to us and fair with pricing. We look forward to continuing our relationship with the team. More

by austin.marcolina14
Recommend Dealer
Yes
Employees Worked With
James, Bill
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October 25, 2025

On time and effective. Went well. Helpful staff. Job was completed. Thank you for the oil change. More

by LEEBEARD7777
Recommend Dealer
Yes
Employees Worked With
Shamier
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October 25, 2025

Excellent experience! I will definitely tell all my friends where to go to buy a new car and to have their car serviced. The staff is friendly and the atmosphere is great, More

by leo2001pc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James and Shaun
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October 24, 2025

He was very prompt and very friendly and explained the payment changes (credit cards are subject to a surcharge) for me. More

by FITZPACO
Recommend Dealer
Yes
Employees Worked With
Samir I think
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October 15, 2025

Dan was very nice and did everything in his power to help me as much as possible. More

by HEATHERLND67
Recommend Dealer
Yes
Employees Worked With
Dan
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October 14, 2025

This was a good experience. Efficient and professional. I would recommend and would return for sure. More

by TEX1046
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamir
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October 14, 2025

Everyone was pleasant to work with but prices seem to have increased dramatically. I used to pay about $5 for a battery replacement and now I paid $25! Was not impressed. Oil change much more expensive t More

by FANUIHL
Recommend Dealer
Yes
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October 02, 2025

This dealer seemed professional and properly serviced my 2024 mirage. Im happy. Will be back. More

by ROBERTLLSU
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Ribon
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Oct 09, 2025 -

My Volkswagen of North Grand Rapids responded

Thank you for choosing us for your 2024 Mitsubishi Mirage! We are thrilled to hear that you had a positive experience with our team. Looking forward to seeing you again soon!

September 26, 2025

Thank you so much for the prompt diagnosis on my Passat. The repairs were completed and my car is running great. Many thanks to everyone for the kind and quick service I greatly appreciated all involved. More

by CHRISTI0719
Recommend Dealer
Yes
Employees Worked With
Mechanic great job
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