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My Chrysler Dodge Jeep Ram Fiat
Mt Pleasant, MI
873 Reviews
MY Chrysler Dodge Jeep Ram is the premier dealership for all things Chrysler, Dodge, Jeep and RAM in the Mid West! We have a strong and committed sales and service staff with many years of experience satisfying our customers' needs. We carry a large selection of Chrysler, Dodge, Jeep and RAM for you to choose from and we are constantly offering a variety of lease and finance specials on our new and used vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 873 reviews
July 16, 2024
Never had any issues with the sales staff. Dick is great and he’s good and what he does. He’s also the reason this isn’t a 1 star review. I probably will not return here because of Chad. The Dick is great and he’s good and what he does. He’s also the reason this isn’t a 1 star review. I probably will not return here because of Chad. The letter I received from Chrysler Capital stated that if I choose to buy my lease out, it just be done at a dealership. Once Chad discovered that I was using my own lender and not one of theirs, he seemed a lot less willing to help. Thankfully, Dick still made it happen and was willing to do it on a Saturday. My next big issue: when I leased the truck, I was given paperwork that stated free oil changes for life, and also a lifetime power train warranty. Apparently at My Chrysler, lifetime is not lifetime. Lifetime is the life of the lease. Very disappointed in the false advertising. Don’t fall for their “lifetime” promises. More
by Marty
June 30, 2024
The service I received at your dealership for oil change was very went well. Thank you very much looking forward to doing more business with your Dealership. was very went well. Thank you very much looking forward to doing more business with your Dealership. More
by wyrembelskifamily
Verified CustomerJune 22, 2024
Good friendly people that help you find the vehicle that best suits you for your needs best suits you for your needs More
by JEFFTHALLERJR85
May 30, 2024
Battery was disconnected and they did not put the terminals on tight, so 2 days later I had to open the hood and tighten them because the truck would not start! terminals on tight, so 2 days later I had to open the hood and tighten them because the truck would not start! More
by JOHNTHOMASPATTISON
May 20, 2024
The service was good and thorough including an overview video about what was done and needed in the future. People were nice as well. video about what was done and needed in the future. People were nice as well. More
by DUDE22MI
Employees Worked With
May 19, 2024
Very friendly and professional also very thorough I am appreciative of all the effort to resolve my issue. appreciative of all the effort to resolve my issue. More
by DARTHDILLINGER
Employees Worked With
May 03, 2024
Need to keep closer to scheduled time. Need more seats in waiting area. Popcorn machine is a nice touch if it was used. Need more seats in waiting area. Popcorn machine is a nice touch if it was used. More
by JFWETHEREL
Employees Worked With
April 05, 2024
Dick did an amazing job. Was a pleasure to work with him and with Chad. Process went smoothly. Was a pleasure to work with him and with Chad. Process went smoothly. More
by Len
