Music City Honda
Mt. Juliet, TN
Filter Reviews by Keyword
By Type
Showing 478 reviews
My experience with Sharon Cooper in the purchase of a new Honda Crosstour was professional. She was warm, friendly, engaged us in asking questions that were important to us. We had been looking for a new car Honda Crosstour was professional. She was warm, friendly, engaged us in asking questions that were important to us. We had been looking for a new car for about a year, and had visit her three or four times previously. She kept in touch via email which was good. Feel when you keep getting phone calls is like a cold sell. Blessings, Gene Skaggs More
I have purchased many vehicles from Trickett over the years. I have always been treated great and felt they have always been fair and honest in the dealings we have had. Robbie Payne is great and very ho years. I have always been treated great and felt they have always been fair and honest in the dealings we have had. Robbie Payne is great and very honest and caring. I would recommend him to anyone that is in the market to buy a new or used car. I have never had a bad experience with them. More
we had a good experience, we were showed the car we wanted and given a very reasonable price, we were in and out in a reasonable amount of time, over all we were very satisfied. wanted and given a very reasonable price, we were in and out in a reasonable amount of time, over all we were very satisfied. More
Trickett Honda lives up to its excellent reputation. The pricing was very competitive. The staff were excellent, very personable, and helpful. I highly recommend this dealership. pricing was very competitive. The staff were excellent, very personable, and helpful. I highly recommend this dealership. More
Trickett Honda was great in all respects. They got me the car I wanted at a great price, gave me a fair value on my trade-in, and were respectful of my time. Highly recommended. car I wanted at a great price, gave me a fair value on my trade-in, and were respectful of my time. Highly recommended. More
Ok....Here we go....I am a huge HONDA fan and have bought several cars in Nashville from all the Honda dealers in town...Been to and bought from "'old DW" and found out after the sale it did not matter that several cars in Nashville from all the Honda dealers in town...Been to and bought from "'old DW" and found out after the sale it did not matter that I spent my money with them...Went to Cre*t and at the dealership no service after the sale...Car had 3 recalls pertaining to windows and they did the recall work as it was an interruption to their day.The work was sloppy and they would not correct it. Now I decided to go to Trickett Honda (even if it was in Madison and a good 50 min drive for me) was met at the front door by Richard W. and I tell you what....I have been treated like family from that day forward. You will NOT be pressured into buying something that you are not comfortable with and they will work with you on any issue you may have. If you are interested in meeting a REAL and honest car dealership I highly recommend that you at least check out Trickett and see for yourself...If you are not happy go elsewhere at least you tried. Don't forget to look for Louis!!! More
Brian's had good customer service over the phone, wasn't able to make a contingent deal over the phone like I have been able to with other Honda dealers but I understand they want to see the car we were tra able to make a contingent deal over the phone like I have been able to with other Honda dealers but I understand they want to see the car we were trading in. So while on our way home from vacation we stopped at the dealership(about an hour out of the way). This is where everything went completely wrong. John Kennedy helped us because Brian was attending to another customer(not an issue), and he obviously didn't want to sell the car to us. Before we even began negotiating trade in and price of the new car he was making excuses why we should by from our home town. When I finally said I wanted to make an offer, I was in the building for maybe 2 minutes I made an offer that other dealers were willing to accept but they did not have the car we wanted on the lot. John looked at a sheet and just said he couldn't do it, didn't run it by his sales manager or make a counter offer. I will never by a Honda from them and I have already told my friends that live in the nashville area to go somewhere else. I will also be calling Honda to let them know directly of this experience More
I have purchased two vehicles from this dealership and each time I am very happy with the service, follow up, and genuine behavior of sales staff and other personnel. I would drive back to TN from WI to each time I am very happy with the service, follow up, and genuine behavior of sales staff and other personnel. I would drive back to TN from WI to purchase from this dealer if they had the car I wanted. More