Music City Honda

purchase great, afterwards there were issues First of, Zach was great. We used a car buying service and he was easy to work with from start to finish. He was very friendly, and didn't mind the ve First of, Zach was great. We used a car buying service and he was easy to work with from start to finish. He was very friendly, and didn't mind the very long test drive we took him on. Purchasing the car was easy, and we thought very highly of the whole purchase. Until about a week after we bought the car. Then we got a phone call that we were given the wrong finance form to fill out. They mailed us one, and we filed it out and sent it back in. Then we get a phone call that they never got it- the form with our finance information on it. So we drove the 40 minutes to fill it out in person. Then we discover our second car key was never programmed. Again another 40 drive up there, and a wait in their service center. Just a little frustrating considering the time we had to take out of work to drive up there. Otherwise a great car, and a great buying experience. Just everything after that has not been great. More

Straight forward and friendly We had an excellent experience purchasing our new Pilot. Zach Tooley did an amazing job helping us find exactly what we were looking for and was supe We had an excellent experience purchasing our new Pilot. Zach Tooley did an amazing job helping us find exactly what we were looking for and was super friendly and laid back...No pressure and straight forward with us.. We appreciate his no haggle, right to the point way of handling things. Thanks Zach and thanks Trickett Honda it was great doing business with you all! More

Excellent sales experience at Trickett Zach is an excellent and hard working salesman. I was very pleased with the transaction we made. He went above and beyond the call of duty to make sur Zach is an excellent and hard working salesman. I was very pleased with the transaction we made. He went above and beyond the call of duty to make sure that my purchasing experience was pleasant, professional and the absolute best deal possible. And believe me, I shopped long and hard and found not only a pleasant purchasing transaction; but, a salesman who went above and beyond the call of duty. More

Fantastic Our experience was so good, we came back and bought another vehicle. Was one of the most pleasant car buying experiences I've had!!! Thanks, Robbie! Our experience was so good, we came back and bought another vehicle. Was one of the most pleasant car buying experiences I've had!!! Thanks, Robbie! More

A Great Buying Experience Zach Tooley took care of us and answered all our questions. I saw a car we liked on the dealers web site and contacted him by email. After some questi Zach Tooley took care of us and answered all our questions. I saw a car we liked on the dealers web site and contacted him by email. After some questions and answers about the car, we went in for a test drive. Before the test drive, I saw another model that was a step up and decided to go with that. My wife was on the fence, but said OK. After the first day of driving it, she said she loved everything about it. I knew she would after getting behind the wheel for a bit. Everyone there made us feel at home and obviously did everything to make our car buying experience very easy. I would recommend Trickett Honda to anyone who is shopping for a car. More

Great customer service They handled my paperwork fast. My new vehicle was delivered to me over 60 miles away! My wife and I have switched from Toyota to Honda because of the They handled my paperwork fast. My new vehicle was delivered to me over 60 miles away! My wife and I have switched from Toyota to Honda because of their superior quality and service. More

Excellent Service My family has been working with Mr. Robbie Payne for many years and always appreciate his services. This most recent visit, I was looking to purchase My family has been working with Mr. Robbie Payne for many years and always appreciate his services. This most recent visit, I was looking to purchase a new car on a tight budget and I received very honest, detail-oriented feedback which helped me to make the best decision. I'd also like to add that I am a young woman without a lot of car knowledge and I never feel taken advantage of or mislead whenever I visit this dealership. I was also helped by Larry in Finance who was genuine and made sure I understood everything 100%. The entire staff was friendly and made me feel important and that my visit was appreciated. I will be sending folks your way! More

Purchase of new vehicle I have been taking my Honda CRV for service to Trickett Honda for 4+ years, they are very polite , helpful and accommodating. I just bought a new CRV I have been taking my Honda CRV for service to Trickett Honda for 4+ years, they are very polite , helpful and accommodating. I just bought a new CRV this weekend and all were absolutely a pleasure to deal with. It was the most stress free car buying experience I've had and I have been buying cars about every 3 to 5 years for about 50 years. I would recommend Trickett Honda to anyone for service or buying. More

best car buying experience i ever had Robbie payne and everyone at trickett were great by far the best car buying experience we ever had.we will be customers for life.thanks Robbie you wer Robbie payne and everyone at trickett were great by far the best car buying experience we ever had.we will be customers for life.thanks Robbie you were awesome! More

Zach Tooley is AMAZING! After visiting another dealership and walking away from a disastrous deal I decided to search online for a car. It took all of 15 minutes to find exac After visiting another dealership and walking away from a disastrous deal I decided to search online for a car. It took all of 15 minutes to find exactly what I was looking for at the very price I could afford. In the instant message I explained my situation and my high anxiety level about walking onto another lot, he was so kind and let me know he was not going to pressure me. I decided to test drive the car and when I arrived he met me on the lot with the car ready to go. It was so much better than I anticipated, he had my old car appraised at more than I could have sold it for myself! Including the time in financing I spent less than an hour total buying a car! I did not walk away feeling "sold to" I felt like he cared that I was happy with my choice. This was such a blessing and Zach and Trickett have a customer for life!! Thank you very much for making what I had dreaded for months into the simplest purchase I've ever made. More