Music City Honda
Mt. Juliet, TN
Filter Reviews by Keyword
By Type
Showing 477 reviews
Great job on my used car purchase Mark our sales rep did a great job understanding what we were looking for and quickly took us through all the suitable options. He was tremendously kn Mark our sales rep did a great job understanding what we were looking for and quickly took us through all the suitable options. He was tremendously knowledgeable on every aspect and option of each car we looked at. He was able to relate well to what the car would be used for (business travel mostly) and did a great job explaining things we may have overlooked but now realize are nice options. The price was competitive and they worked very well with me during our negotation process. Getting the paperwork done quickly, giving the car an extra cleaning and topping off the tank were all nice extras that made a good experience even better More
buying a car I had three requirements: the right price, the right mileage, and the right model. These people didn't hem and haw, they told me right off they could I had three requirements: the right price, the right mileage, and the right model. These people didn't hem and haw, they told me right off they could help me, and they did. I got a great car at a great price. My bank was a little difficult to deal with, but they dealt with it gracefully. Good experience! More
Simply the best Professional, caring, friendly, and fast. They are the best! The entire staff handled my search and buying experience with the utmost care. Bought 4 c Professional, caring, friendly, and fast. They are the best! The entire staff handled my search and buying experience with the utmost care. Bought 4 cars from them so far. More
Professional and Courteous From the moment I walked into the dealership, I was treated by professional, courteous Trickett Honda representatives. A total pleasure from the first From the moment I walked into the dealership, I was treated by professional, courteous Trickett Honda representatives. A total pleasure from the first moment. Robbie Payne deserves a Gold Star of Appreciation for his patience in answering all my questions. I will recommend Trickett Honda and Robbie Payne to all my friends. Many thanks! More
Purchase a 2015 Pilot Exl Spoke with the Internet Rep. Sharon Cooper. She was very nice and accommodating. She obtained approval from one of her managers to sell me the Honda P Spoke with the Internet Rep. Sharon Cooper. She was very nice and accommodating. She obtained approval from one of her managers to sell me the Honda Pilot with a stated trade in allowance. I had scheduled to pick it up on January 16, 2015 and I received a call from Sharon stating the Used Car Manager would not honor the original agreed to trade in allowance. The difference was $ 500. Had the deal been made they would have had a customer for life. More
Best Car-Buying Experience After a not-so-great experience at another dealership, I connected with Zach Tooley at Trickett. He promised me the car I was looking for within a we After a not-so-great experience at another dealership, I connected with Zach Tooley at Trickett. He promised me the car I was looking for within a week and he produced it. Working with Zach was a total pleasure which is something I've never experienced when buying a car. He is friendly, professional, knowledgeable, easy to talk with and absolutely customer service-oriented. I would definitely deal with Zach again when I am in the market for another vehicle. This is how car buying should be! More
Awesome Zack Tooley was awesome. He never tried to mislead me. Very open, honest, and personal. I felt welcomed and a part of the family. I will recommend any Zack Tooley was awesome. He never tried to mislead me. Very open, honest, and personal. I felt welcomed and a part of the family. I will recommend anyone looking give Zack a call. More
Ask for Zach Tooley We wanted to purchase a new Honda CRV and decided to go to Trickett. Dealt with Zach Tooley and couldn't be happier with the experience!!!! Zach answe We wanted to purchase a new Honda CRV and decided to go to Trickett. Dealt with Zach Tooley and couldn't be happier with the experience!!!! Zach answered all of our questions and made us feel like we were the most important customer he ever dealt with. We will definitely be returning to Trickett to buy our next Honda and will ask for Zach. More
purchase great, afterwards there were issues First of, Zach was great. We used a car buying service and he was easy to work with from start to finish. He was very friendly, and didn't mind the ve First of, Zach was great. We used a car buying service and he was easy to work with from start to finish. He was very friendly, and didn't mind the very long test drive we took him on. Purchasing the car was easy, and we thought very highly of the whole purchase. Until about a week after we bought the car. Then we got a phone call that we were given the wrong finance form to fill out. They mailed us one, and we filed it out and sent it back in. Then we get a phone call that they never got it- the form with our finance information on it. So we drove the 40 minutes to fill it out in person. Then we discover our second car key was never programmed. Again another 40 drive up there, and a wait in their service center. Just a little frustrating considering the time we had to take out of work to drive up there. Otherwise a great car, and a great buying experience. Just everything after that has not been great. More
Straight forward and friendly We had an excellent experience purchasing our new Pilot. Zach Tooley did an amazing job helping us find exactly what we were looking for and was supe We had an excellent experience purchasing our new Pilot. Zach Tooley did an amazing job helping us find exactly what we were looking for and was super friendly and laid back...No pressure and straight forward with us.. We appreciate his no haggle, right to the point way of handling things. Thanks Zach and thanks Trickett Honda it was great doing business with you all! More