Music City Honda
Mt. Juliet, TN
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Excellent Customer Service, Friendly, Respectful I was searching for a used Honda CRV. Trickett Honda is close to my home. I looked at their website at the reviews for the sales staff to see who to I was searching for a used Honda CRV. Trickett Honda is close to my home. I looked at their website at the reviews for the sales staff to see who to contact about keeping an eye out for a CRV that was the year, color & had options we were interested in. Robbie Payne had lots of good reviews. I called & left a message for Robbie. He called me back that afternoon. Robbie was polite and very willing to help even though we had never met. Within days Robbie called me back to follow up. He kept me updated on what was available but never pressured me. He is very knowledgable about Honda vehicles. Robbie will work with you to meet your needs and find you the car that you are looking for. He respects the price range you give him. Most importantly, he is kind, respectable, and works diligently to find the perfect vehicle for you! I highly recommend Robbie Payne at Trickett Honda!!! More
New car dealer Sharon Cooper was most helpful in the purchase we made at Trickett. She was very good showing us the features and answering our questions. Larry in Fi Sharon Cooper was most helpful in the purchase we made at Trickett. She was very good showing us the features and answering our questions. Larry in Finance was also a fine man to handle the sale. Only thing is (and I have experienced this before) the trade allowance is barely adequate. Others I know have spoke of this too. All in all, I look forward to many good years with this car as well as the service they provide. More
Made it Right After a recent oil change, I noticed an oil leak. The service dept. took care to tighten everything up and took full responsibility for any inconvien After a recent oil change, I noticed an oil leak. The service dept. took care to tighten everything up and took full responsibility for any inconvience. More
new car purchase Loved Richard Word. a real "non" salesman salesman. It was actually fun! He was very patient in demonstrating the unfamiliar aspects of the car (co Loved Richard Word. a real "non" salesman salesman. It was actually fun! He was very patient in demonstrating the unfamiliar aspects of the car (code for electronics!). More
Great Service Department personnel They are always kind and considerate. They always explain in detail any problems that arise. I feel like your Service Department personnel is honest.. They are always kind and considerate. They always explain in detail any problems that arise. I feel like your Service Department personnel is honest.......which goes a long ways! More
Great experience. staff very helpful and friendly! I visited 3 different dealerships and decided to buy at Trickett. The first person I talked to was Bill Steed . He is by far the most helpful and info I visited 3 different dealerships and decided to buy at Trickett. The first person I talked to was Bill Steed . He is by far the most helpful and informative salesperson I have met. He goes beyond just talking to you about a car. The second day, Bill was busy so Richard helped me. Bill still took the time to make sure everything going okay. I hope the service department is just as great as sales and everyone I've met. More
Best new car buying experience ever! Sharon Cooper was the best. No pressure, very easy to talk to, and deal with, I will definitely be buying from Trickett Honda again. Thanks Sharon Cooper was the best. No pressure, very easy to talk to, and deal with, I will definitely be buying from Trickett Honda again. Thanks More
Best new car buying experience! I just had the best new car buying experience at Trickett Honda when I traded in my 2013 Honda Pilot LX for a new 2015 Honda Pilot SE because I wanted I just had the best new car buying experience at Trickett Honda when I traded in my 2013 Honda Pilot LX for a new 2015 Honda Pilot SE because I wanted 4WD and the rear entertainment system. It was so refreshing because I had such a horrible experience when I purchased my 2013 Pilot at another Nashville Honda Dealership. I shopped around online and Trickett had the best price and didn't push the extras most dealerships try to add. I got exactly what I wanted at the price I wanted to pay. I highly recommend Bryan Pirtle from Internet sales since he was a pleasure to work with. Thanks again Trickett Honda for my new Pilot! More
updating transportation I was looking for a vehicle which could give more miles per gallon, has a history for good reliability and a dealership that didn't confuse me with do I was looking for a vehicle which could give more miles per gallon, has a history for good reliability and a dealership that didn't confuse me with double talk and take advantage of me when I went into a daze from too much information. Bryan Pirtle listened to my wants and needs, then told me what they had that could fit most if not all of my needs. We then looked at the selections and narrowed them down to my closest fit. When it came time to negotiate terms, Bryan explained what all of the numbers meant. He didn't press to close nor did we really haggle over much. When I get a good deal and I know it , I try not to ruin it by trying to make it better for me. I feel both parties were winners and when it comes time to upgrade my transportation again, I will consider Bryan and Trickett Honda first. More
Fantastic Sharon Cooper was amazing, I would recommend her in a second! She was knowledgeable, friendly, answered all of my questions and no pressure. Give her Sharon Cooper was amazing, I would recommend her in a second! She was knowledgeable, friendly, answered all of my questions and no pressure. Give her a raise! More