Music City Honda

customer satisfaction SHARON COOPER made sure to the best of her ability to satisfy my desire for a new HONDA CRV listening to what i said i wanted and making sure thats SHARON COOPER made sure to the best of her ability to satisfy my desire for a new HONDA CRV listening to what i said i wanted and making sure thats what i got! More

Where to buy a car Trickett Honda represents corporately that the customer is welcome and considered a long term business partner. Every employee we encountered communic Trickett Honda represents corporately that the customer is welcome and considered a long term business partner. Every employee we encountered communicated a positive view and satisfaction of their work enviornment. No one collared us when we stepped in the door, but made themselves available. A non sales service employee walking by answered a question and promptly took us back into the back garage to show us the only car on the property of a brand new model. When we returned to the dealer and asked for a salesman we were politely listened to and immediately informed that there was a special on the model we were interested in, which we were unaware of, and we were told the dollar amount that it was below msrp. We were also told in that initial sentence how much the processing fee was. Which we knew to be $100. less than the competition. Our sales representative Wayne was honest, straight foreward, and efficient. We appreciated his positive demeanor, his knowledge, and helpfulness. The finance department was efficient and prompt. Our experience at Trickett exceeded our expectations many times over. Honest, effecient, fair, and polite. And when the car was driven up for me to get in the radio was softly tuned to my music preference. Never having purchased a car there before, we were very surprised and satisfied. However, previously having our kids two civics serviced there we anticipate continued excellent service. More

Great car- Great deal- Great sales person Thank you Richard for all your help, your performance is simply outstanding. You made my experience pleasurable from begging to end. From your persona Thank you Richard for all your help, your performance is simply outstanding. You made my experience pleasurable from begging to end. From your personal quality to your listening ability and follow through you rate one of the best I have encountered. I am now happily involved with my new 2015 civic and its simply beautiful. Thank you Trickett for having a good team that makes the difference. More

Good customer service-fair/professional/courteous. Good experience beginning with the internet sales process through the moment my daughter left the sales parking lot in her new Honda Civic thanks to a Good experience beginning with the internet sales process through the moment my daughter left the sales parking lot in her new Honda Civic thanks to a great sales person, Sharon Cooper. More

Great first car buying experience This was our first time buying a car, and I was really nervous. Our experience at Trickett far exceeded my hopes and expectations. From walking into t This was our first time buying a car, and I was really nervous. Our experience at Trickett far exceeded my hopes and expectations. From walking into the dealership, we were put at ease. We had a great experience all the way through. Sid Bandy helped us feel comfortable and answered all the questions we had, and helped us find the perfect car for our family! He made it seamless and painless. Our 2 year old was getting a bit antsy, and he even helped entertain her! We absolutely love our car; we loved our experience there, and will purchase our next vehicles from Trickett! Thank you so much! More

Our 4th Honda From Trickett We bought our first car from Trickett about 24 years ago. The sales staff along with the finance manager are really great and we have always been hap We bought our first car from Trickett about 24 years ago. The sales staff along with the finance manager are really great and we have always been happy with our experience. The service department is good to work with also. More

new car purchase This was our second new car purchase at Trickett Honda and we were again treated courteously by our sales representative. He spent a lot time answeri This was our second new car purchase at Trickett Honda and we were again treated courteously by our sales representative. He spent a lot time answering our questions with no pressure to buy, and we felt that we were treated fairly and that they offered us a good price on the car. The customer service was excellent. More

Great cars and amazing customer service We have been buying cars from this dealership for the last 25 years. Just that statement alone should tell you how happy we are with not only the vehi We have been buying cars from this dealership for the last 25 years. Just that statement alone should tell you how happy we are with not only the vehicles but also the friendly and helpful service from the salespersons. The cars are very dependable and the staff is A+. More

Excellent Service Bill was the service advisor that I talked to about my navi system screen going blank. He had the tech check it out and found to be defective, the pa Bill was the service advisor that I talked to about my navi system screen going blank. He had the tech check it out and found to be defective, the part was ordered and in a week it arrived. It took all day and the AM of the next day to fix. Bill provided a "loaner" for me and my unit is perfect again. This is the only place I would go for Honda service and sales. Thanks to a great team. More

Great Experience I like to Thank Sharron Cooper for helping us make our car purchase a great one. I would definitely would buy another vehicle from Trickett Honda. I like to Thank Sharron Cooper for helping us make our car purchase a great one. I would definitely would buy another vehicle from Trickett Honda. More