Music City Autoplex

I would give this dealership a minus 10 if I could. I have never seen such an unprofessional dealership in my life and I am 72 years old and have bought a lot of cars in my lifetime. Everything about th have never seen such an unprofessional dealership in my life and I am 72 years old and have bought a lot of cars in my lifetime. Everything about this place is tacky. I was treated rudely and with disrespect. I could go on and on but I got out of there as soon as I saw how they operated. Do yourself a favor and go somewhere else. When I left them I went down the street from them and found my perfect car that was the same model and year as theirs. I got it for around $3,500 less than they were asking and it had fewer miles and more optional equipment. I was also treated with respect and courtesy at the other dealership. By the way, the Sales Manager told me they do NOT negotiate on price so I would take him at his word. More

Best dealership ever. Dennis and Leo made the experience surreal. Any negative reviews should be looked over. Bad day or bad personality, ,I would strongly suggest to give them another try. Can’t say enough surreal. Any negative reviews should be looked over. Bad day or bad personality, ,I would strongly suggest to give them another try. Can’t say enough great things. More

After having credit challenges I didn't think it could be so easy to purchase a New vehicle but with Mr. Boe Bodily and Music City Auto it was great. Mr Boe Bodily was amazing to work with and the purchase so easy to purchase a New vehicle but with Mr. Boe Bodily and Music City Auto it was great. Mr Boe Bodily was amazing to work with and the purchase went through successfully effectively and in a short time. The staff had a welcoming smile and a friendly attitude. I highly recommend Mr Boe and the Music City Auto. More

Mr. Johnny is an excellent salesman. My mom is loving her vehicle and Mr. Johnny was not pushy and very caring about my moms concerns. vehicle and Mr. Johnny was not pushy and very caring about my moms concerns. More

Robert Gaddy was the best!!! I recommend him, if you’re planning on buying a car. He was patient, and listened to what I wanted. planning on buying a car. He was patient, and listened to what I wanted. More

Grate experience. Loren was so good to work with. She really got me into a vehicle fast and made sure it was within my budget. Highly recommend!! really got me into a vehicle fast and made sure it was within my budget. Highly recommend!! More

Great experience, fast courteous service . not a pushy salesman . Customer service was good , relatability, shared personal experiences. Bought a car in less than 2 hours , in and out salesman . Customer service was good , relatability, shared personal experiences. Bought a car in less than 2 hours , in and out More

Johnny did a great job. He got us all the informaiton that we requested. He was super nice and was not pushy. He made us feel very good about out purchase. that we requested. He was super nice and was not pushy. He made us feel very good about out purchase. More

I went to Music City Autoplex with no idea what I wanted. David Beasley helped me find the perfect vehicle within the budget l’d set for myself. He made the buying process seamless and exciting! I would refe David Beasley helped me find the perfect vehicle within the budget l’d set for myself. He made the buying process seamless and exciting! I would refer anyone to him. More

STAY AWAY THEY ARE SCAMMERS AND LIARS AND THEY SELL LEMONS !!! If I could give them no stars they would definitely have none. They are scammers!!! SCAMMERS!!! They sell Lemons ( BAD Vehicles). The sta LEMONS !!! If I could give them no stars they would definitely have none. They are scammers!!! SCAMMERS!!! They sell Lemons ( BAD Vehicles). The staff that I have encountered are liars and truly don't care about their customers. I purchased a vehicle from them in March 2020 and if I would have known that 7 months later that I would be stuck with a lemon I definitely wouldn't have purchased a piece of candy from Music City AutoScammers. Short version: I purchased a vehicle that is currently in the shop because of poor maintenance from the previous owner and needing engine work because of sludge in the engine. Reading the CarFax on the vehicle thoroughly I found that the vehicle was driven14,000- appx. 15,000 miles before receiving a oil change. Now I'm sure that Music City AutoScammers were well aware of this prior to them purchasing the vehicle but didn't care because they knew that they could make money given the fact the vehicle had low mileage. I'm sure that they probably knew that the truck had some engine issues but saw it as a quick cash deal. What I do know is that dealerships such as Music City AutoScammers know how to get around check engine lights or other notifications of that manner to sell a car. To say the least they don't want to take responsibility for their scams. I really should have known something was up in dealing with the front desk staff but hey I guess fake it till you make it !! I'll start with the General Manager JOHN HOOPER, funny guy that has a way with words. He will not and does not take take responsibility in the matter of my LEMON that Salesman / Scammer Rick Johns sold to me. When I spoke to him he blamed everyone but his company. Then even offered to sale me another car. He's such a joke!!! He should be fired !!! Next Scammer on the list is lying Leo the Service Advisor or Supervisor whatever his title is (because the front desk personnel was not competent enough to determine which). In speaking to Lying LEO he didn't realize that I had a mechanic on the phone from the dealership before he started telling lies. When he realized that we were not on the phone alone his tone and story changed. Mind you there were 3 people listening to the conversation including me. He tried to say that sludge can be created in the engine within 2-3 days lol. Now it doesn't take a rocket scientist to determine that's a lie. When he was corrected by the dealer mechanic he began making up lies that only he heard. How professional is he ? Well He asked me to text him information. So unheard of, definitely my first time being asked to do something of that nature. On top of his lies his staff told the front desk personnel that they had no record of maintenance on my vehicle, which he repeated multiple times by the way!! Lousy Lisa who basically after asking to speak with someone verbally decided to keep transferring me to voicemails after I asked to speak to a actual person. After I explained that I didn’t want to leave a message or a voicemail she told me that “ I can’t help you,” and proceeded to hang up in my face. Lastly, the front desk staff is terrible at communication he knows nothing period !! STAY AWAY!!!!! More