Music City Autoplex

From the moment I placed the call at 9am sharp this team was on point. Liz was sharp. Very attentive, provided detailed information and was communicative throughout the day. Between 9 and 4 the truck wa was on point. Liz was sharp. Very attentive, provided detailed information and was communicative throughout the day. Between 9 and 4 the truck was prepped and waiting curbside when I arrived. A great experience all the way around. Everyone i encountered was so friendly and wanted to talk. Appreciate that given the time it takes to get through the financing process. More

Shelby was great & his sales mgr; they both took the time to meet my needs in a timely manner. Great experience doing busy with this dealer!! I Really appreciate MusicCityAutoplex.& the courtesy they exten to meet my needs in a timely manner. Great experience doing busy with this dealer!! I Really appreciate MusicCityAutoplex.& the courtesy they extended to me during this process More

Great people to deal with I was in and out in no time with my new truck. with my new truck. More

I'm impressed by the incredibly seamlessish process. I'll buy the next car with these guys and gals. Cars are similar, service is a gift. Thanks, guys. I'll buy the next car with these guys and gals. Cars are similar, service is a gift. Thanks, guys. More

Of all the dealerships I have visited to buy a truck, this is one of the best for me since they serve you much better than others. this is one of the best for me since they serve you much better than others. More

April Kennedy was my seller and she got me everything I needed. I went in not expecting to be able to get anything and she worked her magic. We’ve bought several cars from this dealership. Highly recomm needed. I went in not expecting to be able to get anything and she worked her magic. We’ve bought several cars from this dealership. Highly recommend More

DJ was AMAZING, patient, helpful and did i say patient. He made sure he did everything within his power to make sure we were happy with our purchase. He made sure he did everything within his power to make sure we were happy with our purchase. More

Great people to work with from the sales staff to management and the finance department. Very low pressure and no rush on the customer. management and the finance department. Very low pressure and no rush on the customer. More

The nicest group of people I’ve ever worked with. They made the process so easy and fast. I would definitely recommend them. I never felt judged or uncomfortable. Thank you to everyone there!!! They made the process so easy and fast. I would definitely recommend them. I never felt judged or uncomfortable. Thank you to everyone there!!! More

Went here last month to purchase a car and co-financed for my wife...they had a car that we were on the search for and needed to get one for her asap. Unfortunately, it was a rainy day but it didn't stop for my wife...they had a car that we were on the search for and needed to get one for her asap. Unfortunately, it was a rainy day but it didn't stop us from coming in for our appointment. Anyways, when it came time to talk numbers, one of the finance guys, a big guy wearing a baseball hat backwards and flip flops on a rainy day with a bag of skittles in his hand, popping them into his mouth one by one while talking financing numbers to us, rude and unprofessional behavior, tried to scam us by selling the car (2022 Toyota Avalon hybrid) over 2k more than what they originally advertised it for at 24,887...tried to get 27k out of us. We told him to sell at the original price and he refused, and so we decided to just walk out...that' s when our sales rep, Robert Gadddy, got one of the mangers and he called us back in and we made it work. Graham Collins (finance manager) and Robert were great and professional with us, but Skittles guy, I believe his name is Zach, he was dishonorable and the main scammer...his reasoning was that my wife is new with no credit built up yet so that's why he tried to overcharge (scam) us way over their advertised price even though the vehicle was not worth 27k at all! have a 730-760 credit score and was the main financer of the vehicle so he was just trying to see if he could scam us and get more money. And another thing, I asked them to glue down the floor carpet liner as it was peeling off a little bit on the corners, or they could have at least clipped them back into place. They agreed and wrote that down on the paperwork, but guess what? They didn't even do that. They also didn't clean the exterior or interior of the car. Anyways, it's been about a month and we love the vehicle so far. It drives smooth and is great on gas, up to 44mpg, has no issues and is the color inside and out that my wife wanted. So I recommend the vehicle but would NOT recommend this dealership! These guys will try to scam you, so just be careful if you decide to purchase a vehicle from them. More