Music City Autoplex

Great experience. I had set requirements They worked with to make the best deal. Recommend Liz!! I had set requirements They worked with to make the best deal. Recommend Liz!! More

We had a great experience buying an Explorer at Music City Autoplex. Ian was helpful and knowledgeable. City Autoplex. Ian was helpful and knowledgeable. More

Sale went perfect and thanks to Liz for helping out with the sale. Thanks a million the sale. Thanks a million More

The workers are good and hardworking staff, especially Lizbeth Haley and April Kennedy. They are amazing Staff Lizbeth Haley and April Kennedy. They are amazing Staff More

The experience was awesome they were very helpful and got my truck approved with 0 down will definitely go back and get my next vehicle from them my truck approved with 0 down will definitely go back and get my next vehicle from them More

Great folks and great atmosphere during the buying process. Fantastic selection and prices are competitive. process. Fantastic selection and prices are competitive. More

I just want to start out by saying I do not like the buying car processes! However, Music City Autoplex made the process very nice! It started out by having a video message sent by Tyler and offering to buying car processes! However, Music City Autoplex made the process very nice! It started out by having a video message sent by Tyler and offering to help in any way! Then when I called I spoke to Giovanny! He took time to go out and look at the car I was interested in and answer all my questions! In my test drive Tyler was so knowledgeable about the different types of cars that I looked at! Giovanny and Davon helped me work out the application process and all the others that I worked with on the paper process made it painless! As well as very efficient! They didn’t hound me, belittle me, or as a woman make me feel like I had to settle! I would give them the highest rating and return whenever I am in the market for another car! More

Jessica took great care of us. Service was excellent. The follow-up carried out after the purchase of our vehicle was flawless and very much appreciated. We highly recommend the pl Service was excellent. The follow-up carried out after the purchase of our vehicle was flawless and very much appreciated. We highly recommend the place. More

It was such a pleasure working with April and Zach. Their communication was really good and we were able to come to terms on a deal rather quickly. I Would not hesitate to buy my next vehicle from them Their communication was really good and we were able to come to terms on a deal rather quickly. I Would not hesitate to buy my next vehicle from them. More

While the deal fell through because I discovered a bad rack & pinion in the vehicle I had sent a deposit on, the dealership as a whole was very good. They would have repaired the vehicle quickly to get th rack & pinion in the vehicle I had sent a deposit on, the dealership as a whole was very good. They would have repaired the vehicle quickly to get the car to me. However, the part was on indefinite back-order everywhere. I tried to find the part as well while I was there. They were also willing to pay for the repair if I had it done at my hometown or reduce the selling price by the amount of the repair. However, I and their service manage determined that the vehicle should not be driven. Because I had flown to get the vehicle, and now had no transportation to get home, they assumed the responsibility to fly me back home. They were very good to work with and very accommodating to me in regards to putting the vehicle on the lift to further diagnose it. I've dealt with used care dealers before, and this one is one of the rare ones that will try to take care of you. I did spend a day of my time and the cost of the flight to get there, so that was disappointing. I also did not get the vehicle I had hoped to drive home. However, only a well-seasoned mechanic would have discovered this problem and I happen to be one. If I lived in the area I may have made a contingency deal, knowing that the vehicle was not drivable until they got the part replaced. They were very willing to make me a satisfied customer. I will not rate the people by name in the departments because I forgot their names. I worked with Ian Fidd in sales and he was good to work with. All the departments were very accommodating. More