Murray Ford of Starke - Service Center

Poor communication My part came in over a month ago and I'm still waiting on a phone call as to when I can bring my car in. A part that should be under warranty, they ar My part came in over a month ago and I'm still waiting on a phone call as to when I can bring my car in. A part that should be under warranty, they are stating it's been eaten by a rodent and I need to pay half. The sensor lights were on 3 days of the purchase of the car. My car is garage kept and 7 other vehicles on the property. Never have I had this issue. I've called numerous times, when speaking to the service reps they are very nice, but do not follow through. When I call back they act like they have no idea who I am or what I'm talking about. On a good note I give the sales dept 5 stars, very disappointed in service. I'm still awaiting to have a few minor things fixed that was wrong when I bought the car. I do love my car! More

Oil change/tire rotation. General inspection Very pleased with the service I received on March 19, 2018. I had a appointment and they were prompt and courteous. I would/and have recommend them Very pleased with the service I received on March 19, 2018. I had a appointment and they were prompt and courteous. I would/and have recommend them in the past. My work was done in an efficient manner. More

Not what we thought the problem was F250 had vibration in front end at speeds 60+. Tires had been rotated and "balanced" twice before, so we knew it was something else. Carol, Service F250 had vibration in front end at speeds 60+. Tires had been rotated and "balanced" twice before, so we knew it was something else. Carol, Service Manager, said that tires were always where they started. Guess what? It was a bad balance. Thanks! More

Good service The service was done correctly no problems whatsoever. The company policy of not allowing a customer to schedule their service is complete garbage in The service was done correctly no problems whatsoever. The company policy of not allowing a customer to schedule their service is complete garbage in my opinion. I work 2 jobs and rarely have time to come and wait for “ first come first serve“ i tried to get the vehicle serviced at 7400 miles because i was going on a road trip but that was a solid “nope” from the service department, so i ended up having to come 2 weeks later with 8400 on the vehicle. Not at all easy for a working family with 1 family vehicle. More

Murray Ford Wahooo !!!!!! Fast friendly reliable services. Everybody had a positive attitude. The work quality was excellent service tech even walk me outside and whenever my v Fast friendly reliable services. Everybody had a positive attitude. The work quality was excellent service tech even walk me outside and whenever my vehicle that he had done. More

Always the best service in a timely manner. I gave a 5 star rating because Murray Ford service (quick lane) is always on top of everything.. I don't have to ask twice. They do there job and get I gave a 5 star rating because Murray Ford service (quick lane) is always on top of everything.. I don't have to ask twice. They do there job and get it done in a timely manner... THAT I APPRECIATE. Thanks Mike and Rob for all that you do. Roslyn Bass More

Best experience I’ve ever had Rob spiewak is the man got me in and out in as quick as possible. Murray ford is the place to get your service done at and to buy your vehicles very s Rob spiewak is the man got me in and out in as quick as possible. Murray ford is the place to get your service done at and to buy your vehicles very satisfied with my experience. More

Excellent Service! Murray Ford is a first class operation in every aspect, sales, financing, and service! Murray Ford has restored our faith in car dealerships and we’l Murray Ford is a first class operation in every aspect, sales, financing, and service! Murray Ford has restored our faith in car dealerships and we’ll be customers for life! Please keep up the great work! More

Great Staff were polite and knowledgeable,friendly.Service is fast and your car get serviced well and they will notify you even if you leave the service cen Staff were polite and knowledgeable,friendly.Service is fast and your car get serviced well and they will notify you even if you leave the service center when your car is finished.I will certainly recommend this place to my friends. More

Friendly The quiklane has a very comfortable waiting room with complimentary coffee. Staff is very knowledgeable and friendly. It's best to plan your visit dur The quiklane has a very comfortable waiting room with complimentary coffee. Staff is very knowledgeable and friendly. It's best to plan your visit during less busier hours. More