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Murphy Ford
Chester, PA
361 Reviews
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361 Reviews of Murphy Ford
August 09, 2012
From the moment I stepped on the lot, I felt welcome and at ease. I was met by Greg Salerno in the parking lot and after listening to my needs, he connected me with Kevin McLaughlin. Kevin was absolutely fa at ease. I was met by Greg Salerno in the parking lot and after listening to my needs, he connected me with Kevin McLaughlin. Kevin was absolutely fantastic! He genuinely listened to my needs and worked very hard to find me the right vehicle to meet those needs. He didn't rush me or make me feel pressured and truly made me feel like my business mattered to him. We finally settled on a 2012 Focus SEL and the buying experience could not have gone any smoother. In January 2012, I had an absolutely horrible experience with a Ford Dealer just outside Baltimore, MD. This was the complete opposite. I've purchased a lot of cars in my day, and most of them were Fords. This was by in far the best car buying experience I've ever had. I've found a new home in Murphy Ford! You can't go wrong there! Thank you Kevin and everyone who helped make this deal happen!! More
by skquinn
August 09, 2012
We have been purchasing and leasing vehicles from Murphy Ford for almost 20 years and are 100% satisfied with all of our purchases. I always recommend Don Magnin and Murphy Ford and will continue to travel Ford for almost 20 years and are 100% satisfied with all of our purchases. I always recommend Don Magnin and Murphy Ford and will continue to travel the 40 minutes it takes me to get to Murphy Ford. It is worth the trip. Thank you More
by oldstogie
Employees Worked With
Don Magnin
August 03, 2012
I recently purchased a 2012 Kia Optima from Murphy Ford on 7/30/12 and other than Sara Halali(sales) the experience was not very good. Sara was the one bright spot in an otherwise not good overall experien on 7/30/12 and other than Sara Halali(sales) the experience was not very good. Sara was the one bright spot in an otherwise not good overall experience at Murphy Ford. The following day 7/31/12 I bought my wife a new Acura ILX from Elite Acura in Maple Shade New Jersey and that was like night and day compared to Murphy Ford. I like the Kia, but when I left I realized that it hadn't been filled up with gas like I was told. Also,the financing provided at Murphy Ford was horrible compared to Elite Acura. I have fair credit but I got 13% at Murphy Ford(which I never should have signed) and 5.65% at Elite Acura. I was also told I needed documentation for financing at Murphy and not at Elite Acura. The finance department at Murphy Ford was a nightmare compared to Elite Acura and Balal. They didn't fight for a lower rate at Murphy when Elite got my rate lowered to 5.65%. The last issue at Murphy Ford was the finance guy did not tell me about the $600 dollar optional gap insurance that was added to the deal. I probably needed it as it turns out with the bad interest rate(13%)but it would of been nice if the finance guy explained the $600 dollar optional fee instead of having me just sign the papers. Sara was the one bright spot at Murphy Ford but I couldn't recommend this dealership to anyone when other Dealerships like Elite Acura are out there. Disappointed, Tony From Jersey More
by donvito
Employees Worked With
Sara(sales), Dan Murphy, Finance Guy, Keith Mills
July 15, 2012
Worked with Sarah on her FIRST Mustang sale!! Could not be more happy with her professionalism and style for selling this FINE automobile. We are ginuinely thrilled with how we were treated and hope to be be more happy with her professionalism and style for selling this FINE automobile. We are ginuinely thrilled with how we were treated and hope to be able to refer our friends to her and the dealership!! We love the car and the way everyone including Sarah, worked to get it brought in from NY for us! We also love the Service Dept (JD). Have had to come in on two separate occasions (just for some post sale adjustments) and again, the professional attitude is remarkable.... GO MURPHY! You wont be disappointed. More
by fmh19061
June 29, 2012
My husband and I are very happy with Murphy ford and especially Vince. He goes above and beyond to get you what you want. John also is very helpful. They truly are a team and work together. We love our especially Vince. He goes above and beyond to get you what you want. John also is very helpful. They truly are a team and work together. We love our new 2013 Escape. More
by traceycowan1
Employees Worked With
Vince Northington
May 14, 2012
Both were very helpful and genuine friendly. They went out of their way to make our trade-in possible. This was our first experience with Murphy Ford and we look forward to our first encounter with their out of their way to make our trade-in possible. This was our first experience with Murphy Ford and we look forward to our first encounter with their service department. More
by CWargo
Employees Worked With
Keith Mills
April 14, 2012
Lashinda was very helpful and knowledgeable concerning the car we were interested in buying. She was also able to answer all our questions. Lashinda is a very personable person and we liked her immediatel the car we were interested in buying. She was also able to answer all our questions. Lashinda is a very personable person and we liked her immediately. I think this may have been the best experience w we have had buying a car. More
by dwillard
Employees Worked With
Keith Mills
March 29, 2012
I have purchased several different automobiles in my lifetime and I must say Lashinda Clark has been the best car salesman I have ever came across. She was very knowledgeable about the type of car that lifetime and I must say Lashinda Clark has been the best car salesman I have ever came across. She was very knowledgeable about the type of car that I purchased which was a 2008 Ford Escape. She also appeared to be very pleasant and spoke very clearly. As undecided as I was she still did not give up on me and keep informing me of the pros of purchasing the automobile. Patience I must say she had this day. Keep that graceful & confident spirit. Wow Lashinda ...you really do know what you are doing! Thanks More
by raine01
