Murphy Ford

Recall Truck was in for recall and oil change. All requested work was complete on time as expected. Have used murphy for sales and service for over 10 years Truck was in for recall and oil change. All requested work was complete on time as expected. Have used murphy for sales and service for over 10 years More

Great Service Experience I have been dealing with Murphy Ford for 9 years and I would never consider going anywhere else for Sales or Service. They are fabulous! I have been dealing with Murphy Ford for 9 years and I would never consider going anywhere else for Sales or Service. They are fabulous! More

Outstanding Customer Service Murphy Ford has provided my family with outstanding customer service for my past 3 vehicles! So, I keep coming back! Vince is the best salesman! Murphy Ford has provided my family with outstanding customer service for my past 3 vehicles! So, I keep coming back! Vince is the best salesman! More

Couldn’t be happier! The dealership and sales team asked what I wanted and helped find it for me. I was not the easiest customer and they didn’t care; they found my car an The dealership and sales team asked what I wanted and helped find it for me. I was not the easiest customer and they didn’t care; they found my car and I am overwhelmed with gratitude. More

Great Job !!!!!! I just wish I could have met Mrs Murphy when I was there I called her and left here a voicemail and did not get a response all I wanted to do was to t I just wish I could have met Mrs Murphy when I was there I called her and left here a voicemail and did not get a response all I wanted to do was to thank her for the great work the staff completed on my car More

quick & easy I was on a tight schedule. My salesman Don made it quick & easy to close the sale. Even though they're in the middle of a big renovation, that office I was on a tight schedule. My salesman Don made it quick & easy to close the sale. Even though they're in the middle of a big renovation, that office moved through the process very efficiently. More

Repair was not done correctly The backup camera system no longer sounds alarm when an object is behind the car. So while the camera is working properly, the overall system is not The backup camera system no longer sounds alarm when an object is behind the car. So while the camera is working properly, the overall system is not More

The best Ford dealer and used car dealer around! I’ve been buying here for over 23 years, and just bought a used Lincoln from them recently; very easy to deal with, painless transaction and that make I’ve been buying here for over 23 years, and just bought a used Lincoln from them recently; very easy to deal with, painless transaction and that makes a big difference. Highly recommend my salesperson Don DeKay- straight up, honest, trustworthy. We even got the car inspected by the best mechanic Ford has in Joe Rego. More

Very UNSUCCESSFUL I brought my car in for its stalling and acting like it's going to shut off when I come to a stop. I was told it would take at least an hour to look I brought my car in for its stalling and acting like it's going to shut off when I come to a stop. I was told it would take at least an hour to look into the situation and if it took longer I will get a call before they continue.($120.00 an hr)I I dropped my car off on Tuesday night with the night drop so this was Wednesday morning. when I finally got a call I was told that it needed 4 spark plugs ,2 ignition coils and a vavle cover to fix the problem. (approx. $675.00 ) I then watched a you tube video of a guy who did a tune up changed 4 coils and a valve cover in under an hour )Thursday come , then I get another call stating that they put the parts in drove the car, tested it and there still a misfire in cyclynder 4 .Then ,I was told it woukd be more money $120.00 an hr to further look into "the problem " Approx.2-3 THOUSAND DOLLARS MORE !!! Didn't pick up my truck until Friday around 10:30 - 11:00 am.when they called.My final bill was $602.00 and was told that "he knocked some off " My teuck is still doing the same EXACT thing it was doing before $602.00 and three days later.Hiw can you charge for something you couldn't and didnt fix ???!!!! More

Security keys Checked and replaced 1 bad security type key out of 4 owned reprogrammed and working simple type of device but done in a timely manner. Checked and replaced 1 bad security type key out of 4 owned reprogrammed and working simple type of device but done in a timely manner. More