Murphy Ford

Worked really hard to get us into the vehicle that we wanted. Suggested options to our original and we loved the first alternative. He was patient with our nervousness and reassuring. We will miss our Fr wanted. Suggested options to our original and we loved the first alternative. He was patient with our nervousness and reassuring. We will miss our Freestar, but love the new (to us) Escape. More

The overall experience was fantastic. They truly care about what they do. Each person was extremely knowledgeable and helpful. I would highly recommend this dealership to anyone. about what they do. Each person was extremely knowledgeable and helpful. I would highly recommend this dealership to anyone. More

I have known Keith Mills, the sales manager at Murphy Ford, for a number of years and have lost count of the number of vehicles I have purchased from Murphy, which remains the ONLY dealership I will cons Ford, for a number of years and have lost count of the number of vehicles I have purchased from Murphy, which remains the ONLY dealership I will consider when shopping for a new car. For the purchase of my 2013 Escape Titanium, I worked with Vince Northington; this was the first time I have worked with Vince on a sale. Like other Murphy sales personnel, Vince was very low key in his approach to the sale and did not engage in high-pressure tactics. I specified what I wanted and - since my dream car was not in Murphy's current inventory - Vince brought in the car from another dealership rather than try to sell me something off the lot that I didn't want. When it came time for delivery, Vince spent as much time as needed in reviewing the new vehicle's bells and whistles and making sure I was comfortable before allowing me to leave the dealership. Again, Murphy Ford will always be my first choice when shopping for a replacement vehicle. I highly recommend this dealership -- as well as Keith and Vince! More

Vince and Keith worked with me to get where I needed to be when it came to what I could afford.Vince went out of his way to help me out and show me the vehicle I wanted.Both gentlemen were professional and be when it came to what I could afford.Vince went out of his way to help me out and show me the vehicle I wanted.Both gentlemen were professional and helpful in every aspect of selling me the vehicle I wanted.In the end I would recommend anyone I know to go get a vehicle from these gentlemen and the Murphy Ford Dealership! Thank's Again Guy's!!!!!!! More

lost my 2008 ford focus due to an accident, bill was able to help me with a quickness. I didnt think that he nor ford motor company would be able to help at all but to my suprise he was very courtious and fr to help me with a quickness. I didnt think that he nor ford motor company would be able to help at all but to my suprise he was very courtious and friendly to me and what i needed done. Thank you to bill and the rest of the staff at murphy ford for all the help. More

I went to Murphy Ford interested in a particular used car I had seen on the internet. I expected the car to be beyond my budget as it was newer than what I was looking for, but I wanted a closer look. Vinc I had seen on the internet. I expected the car to be beyond my budget as it was newer than what I was looking for, but I wanted a closer look. Vince was friendly and easy-going. Together, we walked through the process without any drama and minimal idle time. When it came down to the price, I compromised a little and they compromised a lot. Vince did his job and went through all the ways to up-sell me, but he didn't pressure me and accepted my responses. "Vince facilitated the sale." is the best way I can describe it. I hope that is received as a compliment as it is meant to be. I've purchased a few cars over the years and I can't recall an easier transaction than this one. More

Don, was great, couldn't have had a better person assisting me with my purchase. He was very help full and friendly, made me feel like i known him forever. assisting me with my purchase. He was very help full and friendly, made me feel like i known him forever. More

I think that everyone in the sales department at Murphy ford goes above and beyond for all of their customers. Vince and Keith worked very closely to meet all of my needs. They were a great team and Vince ford goes above and beyond for all of their customers. Vince and Keith worked very closely to meet all of my needs. They were a great team and Vince was a great salesman More

Service was professional as well as friendly. This is a great place to do business. You won't regret it. The pricing was great also. I felt that I really got a great deal. Money well spent great place to do business. You won't regret it. The pricing was great also. I felt that I really got a great deal. Money well spent More

I initially went to Murphy Ford with my son who was I initially went to Murphy Ford with my son who was looking for a car. During this visit we met Mr. Bill Shivers, who was very helpful and very kn I initially went to Murphy Ford with my son who was looking for a car. During this visit we met Mr. Bill Shivers, who was very helpful and very knowledgeable of each car we looked at. Not only was Mr. Shivers’ helpful with finding my son a car, he helped me find one for myself. Mr. Shivers made my experience at Murphy Ford very comfortable. I did not feel as if I was being pushed into buying a car. Mr. Shivers was very helpful with all the details of my car and even helped me connect my cell phone to the hands free system in my 2011 Ford Fusion. I am very satisfied with my new car because it is exactly what I wanted. I am very pleased with the service I received at Murphy Ford. I have recommended several people to Murphy Ford’s dealership in Chester, Pa and to look for Bill Shivers. More