Murphy Ford

Got more than I expected. I bought a new F 150 here only because it was the only one within 100 miles. I had to travel quit a distance to get it but I expected this. The deal I I bought a new F 150 here only because it was the only one within 100 miles. I had to travel quit a distance to get it but I expected this. The deal I got here was better than any other dealer. I went between 5 others. Also the truck had more equipment than I expected. Everything went smooth and I have no complaints. I expected I lot and got it! The truck is absolutely beautiful and the salesman called today to say happy birthday and to make sure that everything was okay with the new truck! I’m impressed just wish they were closer to me More

Nice car buying experience We needed a newer pickup truck and, even though Murphy Ford is quite a ways from our house, they seemed to have a nice selection of trucks in the styl We needed a newer pickup truck and, even though Murphy Ford is quite a ways from our house, they seemed to have a nice selection of trucks in the style and condition we were looking for. I had left a message about being interested in a particular truck I had seen online, and Navarone Harris got right back to me to set up an appointment for the next day. When we got there, the truck had been washed and was sitting right out front for us. We inspected and drove that one, as well as 3 or 4 other trucks. We ended up buying one of the other ones but there was never any pressure to move up or close a deal. Our salesman, Navarone, was polite, friendly and knowledgeable, and we would be more than happy to do business with him and Murphy Ford again, and also to recommend them to anyone in the market for a car or truck. More

Easiest vehicle purchase ever I shop mainly for price and generally buy outright but this time I leased and wanted to know exactly how the lease was calculated and what the APR and I shop mainly for price and generally buy outright but this time I leased and wanted to know exactly how the lease was calculated and what the APR and residual were. Although a few dealers were willing after a little pressure they calculated lease payments much higher than I did based on MSRP and cap cost. I had the truck I wanted narrowed down to 3 at 3 different dealers and wanted my payment in line with what my calculator was telling me. Murphy was the only one to get where I expected them to be and the vehicle was exactly what I wanted. My dealings with Yuri, Don, Vince and finance was exceptional. I have purchased 6 vehicles in the last 5 years and this was by far the easiest. More

Car Repair I would like to take this opportunity to thank Nick Hartingh, Service Manager of Murphy Ford, who helped me tremendously, so professionally and so pro I would like to take this opportunity to thank Nick Hartingh, Service Manager of Murphy Ford, who helped me tremendously, so professionally and so promptly to get my car checked and repaired without any hesitation or delay. I had a concern about my car, which I addressed to the Services department last Friday. On Monday, 04/09/18, I met with Nick explaining my concern and Nick assured me that he would take care of my concern. I left my car at the shop yesterday and I just picked it up today. I am so happy to drive my car knowing that this was taken care of!! I am so impressed with the professionalism, loyalty, kindness that Nick expressed and I am so very thankful that I could rely on him 100% to resolve this matter. Thank you so much Nick for handling my situation so very professionally, courteously, and promptly and for the kindness and respect you showed me. Nick, you went above and beyond what I was expecting and you were willing to help me in anyway you possibly could to make sure I was satisfied. You are awesome, an excellent, hardworking, and dedicated Manager!! The world would be a better place if there were more kind and generous people like you on this earth!! Thank you so very much Nick for being there for me when I needed help the most!! More

Awesome Experience Words can’t express how grateful I am to Murphy Ford. This is the 3rd vehicle that I’ve purchased from them, my salesman Vincent is truly awesome. Words can’t express how grateful I am to Murphy Ford. This is the 3rd vehicle that I’ve purchased from them, my salesman Vincent is truly awesome. Every time I’ve made a purchase he has gone over and beyond to make all of my dreams come true. Murphy Ford is my second family and I will always purchase my vehicles from then. Thank you Vincent and Murphy Ford for another great vehicle and experience!!!!!!! More

Shady Not a good time. I was there for around 5 hours which was way too long. I've purchased many new vehicles and from the time I walked in the door to the Not a good time. I was there for around 5 hours which was way too long. I've purchased many new vehicles and from the time I walked in the door to the time I drive home its usually 2.5 hours. It took so long because there were, to my knowledge, only 4 people in the entire sales dept that day. A couple showed up and demanded to speak to the manager about a car that they had purchased just a few weeks earlier that they had overpayed for. Whether or not this was true doesn't concern me but the fact that they were so upset left an impression. After a test drive of a new F150, I was sold. My trades were a 2017 F250 premium package and a 2009 Focus. It took maybe 1 additional hour for them to "appraise" them. Which again, Ive been to a lot of dealers and ive never had it take that long. I was told it was to give me a better value but I highly doubt it. Finally, we agree to fair terms and a rate of 3.8%. Not bad but not the best ive ever had either. I just wanted a smaller vehicle so I knew I was in for a bit of a trade slap anyway. Everything is going great and I was ready to sign in the Finance office. When I asked the finance guy about my interest rate he said it was now 4.59%. Naturally I was shocked. I asked how it changed and he seemed surprised. He thought I was aware of the change. I told him I didn't know where that came from. Im a pretty easy going guy and I knew that I wanted the truck so I signed. The trust however was broken irreparably . I knew at that moment that neither I or any one I knew would be back here again. I told my salesmen and the manager came to inquire about why I was upset. I told him because he (the manager) told me the rate was 3.8% and it ended up being 4.59%. He said it was a "miscommunication" on his part and his fix was to get me a check for $300 for a Tonneau cover. He told me he wanted me to give him an "excellent" so the tonneau cover was his way of getting that. Well, after giving it some thought....I don't accept. I was deceived and lied to by Mr Mills. I did not appreciate his "miscommunication" and it will probably cost me a lot of money. If I didn't love the F150 and need it; I would have walked away on the spot. I wont be back and I will be spreading the word to avoid the SHADY practices of this dealership. Hopefully they can work on their COMMUNICATION skills in the future. Only reason its not 1/5 stars is my salesman Tehran Freeman and the fact that I love my new truck. 2/5 stars but couldn't be more unsatisfied. Also, my salesman called me because the manager wanted to speak to me to maybe get everything smoothed over. Well, He must have changed his mind because he refused to speak to me and didn't give a reason why. He is the only reason im writing this review. Mr Mills needs to adjust how he does business. More

Bought a new vehicle. I have nothing bad to say about the car because I just bought it yesterday and I'm literally still learning new things about this cars capabilities bu I have nothing bad to say about the car because I just bought it yesterday and I'm literally still learning new things about this cars capabilities but as I said it's still early. I wanted to give special xxxxxxto Seth in Finance for actually sealing the deal.. that guy is invaluable. More

Very impressive I came to the dealership not really knowing what vehicle i wanted or when i exactly planned on buying. But Vince assured me that this was the vehicle I came to the dealership not really knowing what vehicle i wanted or when i exactly planned on buying. But Vince assured me that this was the vehicle for me, and after test driving my mustang he made me feel very comfortable with my purchase. This was my first big purchase and i wouldn't of rather of done it at any other dealership. If you aren't sure about a car stop by Murphy ford and speak with Vince Northington, he'll assure you that what your buying is truly for you. Thanks again Vince. More

2017 Ford Edge My experience with Murphy Ford was great I’ve been buying my new cars from Murphy since 1983, Don&Keith are Friendly&just great to work with. My experience with Murphy Ford was great I’ve been buying my new cars from Murphy since 1983, Don&Keith are Friendly&just great to work with. More