Murgado Lincoln of Chicago - Service Center

I had a great experience in a professional environment, with excellent customer service provided by Mr. Ortiz. I will definitely return for another service. Thank you. with excellent customer service provided by Mr. Ortiz. I will definitely return for another service. Thank you. More

Customer service 0. Ever since new management has taken over this place it has gone down to the dumps. I will never ever ever recommend this place or go there myself. Ever since new management has taken over this place it has gone down to the dumps. I will never ever ever recommend this place or go there myself. More

New owners were proactive in contacting me about a recall. They were very accommodating to my drop-off and pick-up constraints. They texted status of the recall work promptly. I responded, asking if recall. They were very accommodating to my drop-off and pick-up constraints. They texted status of the recall work promptly. I responded, asking if any other work should be done while the car was in the shop. No answer. More

Had an oil change and free car wash, did not have to wait long at all, great service! long at all, great service! More

Great customer service. Excellent dealer experience. Aimey was terrific as service coordinator. Highly recommend this dealer. Excellent dealer experience. Aimey was terrific as service coordinator. Highly recommend this dealer. More

Excellent customer service. Very reliable personnel. The staff was willing to help in every way. Thanks for manager Garcia from service👍 Very reliable personnel. The staff was willing to help in every way. Thanks for manager Garcia from service👍 More

Costumers service are very friendly. They take the time explaining the the service are going to do They take the time explaining the the service are going to do More

I was waiting over 15 minutes with a toddler in the back seat was the point of having a appointment since I have a recall I guess is not that important because I’m not paying for it. seat was the point of having a appointment since I have a recall I guess is not that important because I’m not paying for it. More

Did great on oil change I appreciate your service and all the time spent on my car the time spent on my car More

Great thanks. Appreciate you handling the recalls for my ford edge in less than a half a day. Appreciate you handling the recalls for my ford edge in less than a half a day. More