Murgado Lincoln of Chicago - Service Center

Everyone was very helpful and I got my service done in an hour. The facility was very clean. hour. The facility was very clean. More

I have had an issue with my MKC and Grant has done a great job trying to get to the bottom of it and keep clear communication with me through the process. great job trying to get to the bottom of it and keep clear communication with me through the process. More

I felt like there was no effort to check what was wrong with my vehicle. The technicians statement that my loose seat is a “regular expected noise” seems unacceptable. It makes it sound as if I just should with my vehicle. The technicians statement that my loose seat is a “regular expected noise” seems unacceptable. It makes it sound as if I just should just accept instead of expecting a resolution. The fact that I paid extra for coverage/warranty so these type of issues would be resolved is frustrating. I’m disappointed with service this time around. More

On time picking up the car. Call when getting close and then calls when outside Call when getting close and then calls when outside More

Scheduling my vehicle for recall service was easy. They were helpful and communicated well throughout the process. They were helpful and communicated well throughout the process. More

Great Service. I was kept in the loop at all times. Staff was friendly and answered all my questions. I was kept in the loop at all times. Staff was friendly and answered all my questions. More

Quick responsive professional service quality work no returns and service debt keep us up to date if I did have a complaint the gal that greeted us in service seemed to be annoyed because she had to put returns and service debt keep us up to date if I did have a complaint the gal that greeted us in service seemed to be annoyed because she had to put her phone down to help us. More

Appreciate the dealer ship washing my car after service and the price for service was more than reasonable! and the price for service was more than reasonable! More

Great service. Ryan was great and he is a great addition to the service team. He said he new but he was very knowledgeable. Ryan was great and he is a great addition to the service team. He said he new but he was very knowledgeable. More

I was greeted by the service clerk and work soon began. The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area More