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Murgado Lincoln of Chicago - Service Center

Chicago, IL

4.3
149 Reviews

149 Reviews of Murgado Lincoln of Chicago - Service Center

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February 22, 2025

Very professional and people there are so friendly Timing was so respect they were there at 7 am already open very clean inside More

by FOUADMENIA
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Mckay
Feb 24, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your positive review! We're glad to hear our team provided professional and friendly service, and we're happy that the timing and cleanliness stood out to you. We appreciate your feedback and look forward to seeing you again!

February 20, 2025

April was great. Had to come in to service a key because of a mix up. it was done quickly and they washed my vehicle as well, which is great. More

by pcogs1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Murgado Lincoln of Chicago responded

Glad to hear April took great care of you! We appreciate your patience and are happy we could resolve the mix-up quickly. Thanks for your feedback!

February 20, 2025

I had a very positive experience with your rep Ryan White. My Low Tire Pressure notice was going off every 10-15 days. I had refilled them at least 3 times before calling your service department. The y More

by Tom Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan White
Feb 21, 2025 -

Murgado Lincoln of Chicago responded

We're happy to hear Ryan and our team took great care of you! Thank you for trusting us with your vehicle—we appreciate your kind words and look forward to assisting you in the future. Safe travels!

February 20, 2025

Divis was great, this was my 2nd time at the quicklane and service was easy and fast. Thank you, again Divis. More

by Juan-leyva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Murgado Lincoln of Chicago responded

We're glad to hear you had another great experience at Quick Lane with Divis! Thank you for your continued trust—we look forward to seeing you again. Safe travels!

February 19, 2025

I loved their service! I will definitely be coming back! I was in and out More

by sarinagomez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review, Sarina! We're glad we could provide you with great service!

February 19, 2025

I don’t like how they charge $6 more than Lincoln services. I have a 2015 Lincoln and when I went for an oil change Lincoln was closing soon and sent me next door to ford. It’s all the same company, More

by Gpilcher87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your feedback. We understand your concern about the pricing difference, and we’ll take this into consideration. We aim to provide fair and consistent pricing, and we appreciate your thoughts as we work to improve the experience. Let us know if we can assist you further!

February 19, 2025

Will do everything they can do to get you to pay for services you do not need. Yesterday they said the battery test failed, so they wanted to charge me $400 for a new battery. I drove across the street More

by jvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan White
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

I'm sorry to hear about your experience and understand how frustrating that must be. It's important for you to feel confident in the services provided. We’ll take your feedback seriously to ensure that future experiences are more transparent and trustworthy. Thank you for bringing this to our attention.

February 19, 2025

The people working at the dealership were friendly and courteous.They answered all my questions. I will definitely be back soon. Thankyou More

by Name0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear our team provided a friendly and helpful experience. We look forward to seeing you again soon!

February 17, 2025

People like Tom jahn Frank Moore and Nick are why i do business with you people. More

by geopetecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Mugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimbo Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolaus Pfropper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jahn
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your continued trust! We're thrilled to hear that Tom, Frank, and Nick have made such a positive impact on your experience. We truly appreciate your business and look forward to assisting you again!

February 17, 2025

The dealership over the phone were very courteous and professional, the person who picked up my car if our back was very kind and professional, I would most likely recommend your service to my friends More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that you had a positive experience over the phone and with the person who picked up your car. We appreciate your recommendation and look forward to serving you and your friends in the future!

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