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Murgado Lincoln of Chicago - Service Center

Chicago, IL

3.9
24 Reviews
Call Service Center (779) 368-1793

24 Reviews of Murgado Lincoln of Chicago - Service Center

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December 21, 2024

Service was superb, amenities provided are also top notch as they have been. Kaleb Ortiz was a great service provider, was extremely personable and was able to explain the services very well. Did his best to More

by richard.rene.trejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
luis cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Ortiz
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Dec 24, 2024 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that Kaleb Ortiz provided you with superb service and was able to address your concerns while ensuring you received the best price possible. We appreciate your feedback and look forward to assisting you again in the future!

December 18, 2024

Bought my car from this dealer and it’s been downhill since. My father is a ford employee and its service department is a rip off. Way overly charged for something I got done for more than half the price More

by zillo311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None available
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Dec 18, 2024 -

Murgado Lincoln of Chicago responded

I'm sorry to hear about your experience. My name is Charlie I'm the New General Manager here, could you please give me a call at your earliest convenance. My number is 773-687-7800 ext. 1910. I would like to hear what exactly happened. Thank you

December 18, 2024

I love my service and I’m not going anywhere else. The quick lane team knows me by name and I love that! More

by elvinabme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
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Dec 18, 2024 -

Murgado Lincoln of Chicago responded

I'm glad to hear about your positive experience! It's great to hear my service department meet your expectations. Thank you , Charlie General Manager Murgado Ford Lincoln.

December 18, 2024

EVERY time I’ve been there, everyone was polite and professional. The prices are reasonable and the service is great More

by Tgimza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in Service and Ryan in Parts
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Dec 18, 2024 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! It pleases me to hear how polite and professional my staff was. Thank you, Charlie General Manager Murgado Ford Lincoln.

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