Back

Murgado Lincoln of Chicago - Service Center

Chicago, IL

4.3
149 Reviews

149 Reviews of Murgado Lincoln of Chicago - Service Center

Sort by
February 28, 2025

This young man is very professional, Take care of me very well and resolved all of my issues. More

by Bill Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I took in a 1999 ford ranger with a check engine light recently on. I paid for a $289 inspection but was told afterward that no work could be done on the truck because its age meant all the parts would be More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

While taking my vehicle in for a recall an evaluation was done to see if the windshield wiper motor needed to be replaced. It didn't. After leaving the dealership it began to rain and upon turning on the wi More

by heller.js
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
February 28, 2025

Wonderful staff and clean space. Highly recommended customer service staff as well. Thanks Everyone involved More

by robert.rookey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vihnanek
February 28, 2025

Great service every time Hello how are you can I say hello to finish this More

by odilaisabella4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

It is always a pleasure to be able to come and have my vehicle services by very friendly staff and knowledgeable advisors. More

by Lawshea18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience with our friendly staff and knowledgeable advisors. We appreciate your loyalty!

February 27, 2025

Good customer service, Very easy to scheduled an appointment, Drop off the vehicle for a recall from the manufacturer and they replaced the needed parts at no time, Also the staff where pretty good More

by Javier Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

They are courteous, communicate consistently the status and are good at identifying the reason for the issue the car was brought in for. They went the extra mile to take care of an additional small issue a More

by Judy.neafsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great review! We're glad to hear our team provided clear communication and went the extra mile to take care of your car. We appreciate your trust in us and look forward to serving you again!

February 26, 2025

Prompt and organized service center does a great job of laying out details and keeping in contact. Work’s done well and on schedule. More

by ndpurdy1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, White
Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re pleased to hear that our service center kept things organized and communicated well throughout the process. It's always our goal to get the work done on time and to your satisfaction. We appreciate your trust and look forward to serving you again!

February 26, 2025

Friendly and knowledgeable . .. you have a great start on Elston after the Fox dealership name. I will consider a new purchase with you. More

by tmckeon277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re glad to hear that you had a positive experience with us after the transition from Fox. We’d love the opportunity to assist you with a new purchase when the time is right. Feel free to reach out whenever you’re ready—we’re here to help!

2
...