Murgado Lincoln of Chicago - Service Center

Quick responsive professional service quality work no returns and service debt keep us up to date if I did have a complaint the gal that greeted us in service seemed to be annoyed because she had to put returns and service debt keep us up to date if I did have a complaint the gal that greeted us in service seemed to be annoyed because she had to put her phone down to help us. More

Appreciate the dealer ship washing my car after service and the price for service was more than reasonable! and the price for service was more than reasonable! More

Great service. Ryan was great and he is a great addition to the service team. He said he new but he was very knowledgeable. Ryan was great and he is a great addition to the service team. He said he new but he was very knowledgeable. More

I was greeted by the service clerk and work soon began. The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area More

On time picking up the car. Call when getting close and then calls when outside Call when getting close and then calls when outside More

Staff was very polite and efficient- provided good communication about what need ed to be done. communication about what need ed to be done. More

Caleb is awesome. He serviced my car quickly and even explained things about reward points that I didn’t know. I am pleased with the service but NOT with this survey! He serviced my car quickly and even explained things about reward points that I didn’t know. I am pleased with the service but NOT with this survey! It’s completed to login. This is my second time completing it. Make the login easier or don’t expect me to complete it ever again. More

I took my car in for a routine oil change. The dealer rep was helpful, and kept me updated. The dealer rep was helpful, and kept me updated. More

Not only did it take 3 hours for an oil change/tire rotation, they also lied to me several times. They told me they were “pulling my car around now” when I could see it in the shop with no tires. They rotation, they also lied to me several times. They told me they were “pulling my car around now” when I could see it in the shop with no tires. They pretended to do the oil change for free to apologize for how long it took, but oil changes are free with the package I have with them. One of my tires needed to be replaced and they told me they didn’t have any in stock and tried to send me to a used tire shop. I called later that day and was told they actually had several of those tires in stock. Tires are also included in my package, so clearly they just didn’t want to give me one. I wish I hadn’t paid for that package and would not recommend going here, More

great service very helpful with my service on my car worth a lot of help worth a lot of help More