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Murgado Lincoln of Chicago - Service Center
Chicago, IL
68 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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68 Reviews of Murgado Lincoln of Chicago - Service Center
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January 31, 2025
No one takes kindly to be Singled out and discriminated against. On 2 separate occasions. The team over there sucks they tinkered with my car they are soulless, dishonest, useless and untrustworthy. against. On 2 separate occasions. The team over there sucks they tinkered with my car they are soulless, dishonest, useless and untrustworthy. More
by dionne820
Verified Customer
January 31, 2025
One of my problems was the rear seat of my F150 would fall down. It wasn't secure like it should be and I mentioned that. When my truck was all fixed, I left and found they did not fix the seat at all fall down. It wasn't secure like it should be and I mentioned that. When my truck was all fixed, I left and found they did not fix the seat at all but made sure the seats were able to go up. I never had a problem with them going up and now I need to go back there to get it "fixed" again. More
by Kriver12
Employees Worked With
January 27, 2025
I like the service department The end end end end end end end end end end end end end end More
by ?
Employees Worked With
January 27, 2025
The customer service representative was great and the mechanic skilled and very knowledgeable. Thank you mechanic skilled and very knowledgeable. Thank you More
by zomalley
Employees Worked With
January 27, 2025
I waited 45 minutes to be approached. I spent well over 60k for my truck. When I tried to redeem my points I was told they expired. I thought the team would make a consideration and comp I spent well over 60k for my truck. When I tried to redeem my points I was told they expired. I thought the team would make a consideration and comp me at least one oil change. More
by mipapa8669
Employees Worked With
January 27, 2025
They do not have loaner cars. My oil change took 1.5 hours and I watched the mechanic sit and talk and do nothing. Told me they did 100 point check but never really did. Have need My oil change took 1.5 hours and I watched the mechanic sit and talk and do nothing. Told me they did 100 point check but never really did. Have needed my soft top serviced for years and they still can’t help More
by tayshawalter
Employees Worked With
January 27, 2025
Service was great. Will always return when needed. Service isn’t quick, but it’s not a long way either. Thanks! Will always return when needed. Service isn’t quick, but it’s not a long way either. Thanks! More
by Wade
January 27, 2025
Grant is the best and great at what he does excellent customer service and great communication customer service and great communication More
by Grant.Mckay
Employees Worked With
January 24, 2025
Not recommended for service or anything. Worse customer service ever, not recommended. Or advice to Worse customer service ever, not recommended. Or advice to More
by Cesar casiano
Employees Worked With
January 24, 2025
Great service, Aimee was very helpful and professional. Will do service again with this facility. Thanks Will do service again with this facility. Thanks More
by wkik57
Employees Worked With
