Murgado Lincoln of Chicago - Service Center

I was provided good service in a professional manner. I appreciate the good work performed. I appreciate the good work performed. More

Booking service was fast and easy. I liked how my vehicle’s info automatically came up when I entered my phone number. I liked how my vehicle’s info automatically came up when I entered my phone number. More

customer service was great. waiting area very clean. service time was long but had to get approval from GSA waiting area very clean. service time was long but had to get approval from GSA More

Car was fixed, and no further issues at this time. Issue was unclear communication on service timeline from my assigned advisor. Issue was unclear communication on service timeline from my assigned advisor. More

the service dept is the best. very polite and professional. no stress i felt very comfortable very polite and professional. no stress i felt very comfortable More

It has been very hard to get a hold of anyone in the service department for updates. And it has taken even longer to receive call backs. The process has been an extremely frustrating. service department for updates. And it has taken even longer to receive call backs. The process has been an extremely frustrating. More

Grant is great to work with and my wife and I are very satisfied when our vehicles are in for service. satisfied when our vehicles are in for service. More

Very unhappy with the 3% charge for using my crept card. I don’t believe your discount rate is any where near that level. I don’t believe your discount rate is any where near that level. More

Amy is an excellent service coordinator. My one disappointment was the absence of someone to appraise my car for trade-in purposes. No big deal; I can always come back. But I'll be visiting My one disappointment was the absence of someone to appraise my car for trade-in purposes. No big deal; I can always come back. But I'll be visiting other dealers in the meantime, and I tend to seize the first good opportunity that presents itself. Anyway, my experience with Fox/Murgado has been positive to date. More