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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.3
168 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

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Showing 168 reviews

February 09, 2025

Customer service is excellent. They were attentive to my problem. They explained their diagnostics very well. More

by dr.wbaskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re so glad to hear that you had a positive experience with our customer service team. We always strive to provide clear communication and attentive care, and it’s wonderful to know we met your expectations. We appreciate your kind words and look forward to serving you again soon!

February 09, 2025

Car took in for oil and rotation. Come out with dash lights turning on now light is on every day More

by Ted pfeifer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

We’re really sorry to hear that your dash lights came on after your service. That’s definitely not the experience we want for you. We’d like to get this looked at as soon as possible to resolve the issue. Please reach out to us directly or bring your vehicle back in, and we’ll take care of it right away. We appreciate your understanding and want to make sure everything is working properly for you.

February 06, 2025

Quick service and knowledgeable advisor. My appointment went very smoothly. I do plan to return. More

by rhiannonpav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad to hear your appointment went smoothly and that you had a great experience with our service advisor. We look forward to seeing you again and continuing to provide you with excellent service in the future!

February 06, 2025

Like Fox Ford Lincoln I hope Murgado follows the same path that Fox used . I like working with Nick and Grant . Very professional . More

by bkonwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Proppfor
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your thoughts! We’re glad to hear you’ve had such positive experiences with Nick and Grant. They’ll be happy to know you appreciate their professionalism. We’re committed to continuing the high standards you’ve come to expect and hope to keep earning your trust moving forward.

February 06, 2025

Quicker than expected. Informative on pending recall a a a a a a a a More

by MoWills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great service experience!

February 06, 2025

They fixed the problem that I had with my truck. Runs like a champ Again. More

by adriaanicolak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

We’re thrilled to hear your truck is running great again! It’s always our goal to get your vehicle back in top shape, and we’re glad we could take care of the problem. If you need anything else in the future, don’t hesitate to reach out. Thanks for trusting us with your vehicle!

February 05, 2025

The crew was very courteous. Dealership was clean and scheduling was easy. Spent time reviewing the work done on my vehicle. More

by DGUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Mugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team and that everything from scheduling to the work review went smoothly. We take pride in providing a clean and welcoming environment, and it's great to know you appreciated that. Looking forward to helping you again in the future!

February 05, 2025

Helpful staff. Kept me in the loop with the work on my Bronco Sport. Provided a ride home since it was a couple day fix. Great job. More

by steveconnell33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re so glad to hear our staff kept you informed and provided you with a ride home to make the process more convenient. It’s our goal to offer excellent service, and we’re happy to know we met your expectations. Looking forward to seeing you again for your next service!

February 05, 2025

Good work…I’ll come back for my car next service…you got good people in your service department More

by Litopi3pt1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Mugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words! We’re so glad you’re happy with the work and our service team. We’ll be here for your next visit, and we look forward to continuing to take great care of your car. See you next time!

February 04, 2025

This is where I go when I need service hands down, I appreciate all the communication, and they get me in and out. More

by Alexis Polanco-Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celia Alvarado
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your loyalty and kind words! We’re so glad to hear that our communication and quick service keep you coming back. It’s our goal to make your experience as smooth and efficient as possible, and we appreciate you trusting us with your vehicle. See you next time!

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