Murgado Lincoln of Chicago

I bought my viehical 7 months ago and It’s been in the shop four times and it’s still not running properly it’s a 2024 Ford escape. They claim that there waiting for a software update. Meanwhile my check shop four times and it’s still not running properly it’s a 2024 Ford escape. They claim that there waiting for a software update. Meanwhile my check engine light stays on my dashboard. The service manager said it would take a few weeks for me to hear back from them. More

'The service department at Murgado Lincoln of Chicago is top-notch! The staff is professional, efficient, and always goes the extra mile to ensure my car is well taken care of. Honest pricing, quick turnaro top-notch! The staff is professional, efficient, and always goes the extra mile to ensure my car is well taken care of. Honest pricing, quick turnaround, and excellent customer service—highly recommend!' More

Jessica was very responsive and accommodating with our needs. While the price tag for repairs was expensive, she explained why. And Murgado softened the blow by washing our car and keeping it warm until i needs. While the price tag for repairs was expensive, she explained why. And Murgado softened the blow by washing our car and keeping it warm until it dried before hitting the outside below freezing temperatures. More

Very professional and people there are so friendly Timing was so respect they were there at 7 am already open very clean inside was so respect they were there at 7 am already open very clean inside More

April was great. Had to come in to service a key because of a mix up. it was done quickly and they washed my vehicle as well, which is great. Had to come in to service a key because of a mix up. it was done quickly and they washed my vehicle as well, which is great. More

Great service dept great sales man and great car we bought and the finance mgr was excellent bought and the finance mgr was excellent More

I had a very positive experience with your rep Ryan White. My Low Tire Pressure notice was going off every 10-15 days. I had refilled them at least 3 times before calling your service department. The y White. My Low Tire Pressure notice was going off every 10-15 days. I had refilled them at least 3 times before calling your service department. The young lady I delt with informed me there was openings if I could get there in under 30 minutes, which worked for me. Ryan checked me in, said they would check ot out, and told me where to wait. When he returned, he told what the problem was and it could be corrected in about 30 minutes. I approved and he preformed to my satisfaction. Thank you for your service to everyone who assisted me. More

Divis was great, this was my 2nd time at the quicklane and service was easy and fast. Thank you, again Divis. and service was easy and fast. Thank you, again Divis. More

Will do everything they can do to get you to pay for services you do not need. Yesterday they said the battery test failed, so they wanted to charge me $400 for a new battery. I drove across the street services you do not need. Yesterday they said the battery test failed, so they wanted to charge me $400 for a new battery. I drove across the street to Pep Boys and the battery test passed. More

The people working at the dealership were friendly and courteous.They answered all my questions. I will definitely be back soon. Thankyou courteous.They answered all my questions. I will definitely be back soon. Thankyou More