Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.3
158 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

Directions

Filter Reviews By Type

Showing 158 reviews

January 03, 2025

Honest, fast, best Ford service department for Mach E service. Very helpful and great communication. More

by jenniedchilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tray Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear you had an honest, fast, and communicative experience with our service team for your Mach-E. We appreciate your trust and look forward to assisting you again!

January 03, 2025

FANTASTIC SERVICE / TRUCK IOS RUNNING LIKE "BRAND NEW" WILL CONTINUE TO USE THIS SERVICE DEPARTMENT / ALWAYS ASK FOR APRIL More

by levern canteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the fantastic feedback! We're delighted your truck is running like brand new. We look forward to continuing to provide you with excellent service!

January 02, 2025

Great staff with great communication on what’s wrong - how much it will cost & when we will get our vehicle back. More

by rsonnemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Mugan
Report | Print
Jan 02, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your positive experience! We're glad to hear that our staff provided clear communication and kept you informed throughout the process. We look forward to assisting you again!

December 30, 2024

I was provided good service in a professional manner. I appreciate the good work performed. More

by jude.kelley0183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
Report | Print
Dec 30, 2024 -

Murgado Lincoln of Chicago responded

Thank you for your kind feedback! We're glad to hear you received professional service and are satisfied with the work performed. We appreciate your business and look forward to assisting you again!

December 30, 2024

Just in for a regular oil change, taken care of by Aimee. She’s always cheerful and keeps me well-informed. More

by danpavelich67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee in service dept.
Report | Print
Jan 02, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the kind words about Aimee! We're glad she provided an excellent experience and we look forward to serving you again!

December 27, 2024

Booking service was fast and easy. I liked how my vehicle’s info automatically came up when I entered my phone number. More

by jovannichole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris and Grant in service
Report | Print
Dec 30, 2024 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear that booking your service was fast and easy, and that our system made it convenient by pulling up your vehicle's information automatically. We appreciate your comments and look forward to assisting you again!

December 26, 2024

customer service was great. waiting area very clean. service time was long but had to get approval from GSA More

by Sharon.Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Grosso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chitava
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chole Adams, elijah carmack, tyler allen
Report | Print
Dec 27, 2024 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear you had a great experience with our customer service and enjoyed the clean waiting area. We appreciate your patience while we worked on getting the necessary approval. We hope to serve you more efficiently in the future!

December 25, 2024

Car was fixed, and no further issues at this time. Issue was unclear communication on service timeline from my assigned advisor. More

by MICHAEL.HABREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Dec 26, 2024 -

Murgado Lincoln of Chicago responded

Thank you for your feedback. We're glad to hear your car is fixed and running smoothly. We apologize for any communication issues regarding the service timeline and will work to improve this. Your input is greatly appreciated!

December 24, 2024

the service dept is the best. very polite and professional. no stress i felt very comfortable More

by svihnanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Grosso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Sims
Report | Print
Dec 24, 2024 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear that Charlie, Webb, and the rest of our service team made your experience comfortable, polite, and stress-free. We appreciate your feedback and look forward to assisting you again!

December 23, 2024

It has been very hard to get a hold of anyone in the service department for updates. And it has taken even longer to receive call backs. The process has been an extremely frustrating. More

by kostidemos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the names
Report | Print
Dec 24, 2024 -

Murgado Lincoln of Chicago responded

We're truly sorry to hear about the difficulty you've experienced getting updates and the delay in receiving callbacks. We understand how frustrating this can be, and we appreciate your feedback. Please contact us directly, and we'll do everything we can to resolve this and ensure better communication moving forward.

1
...
14
15
16