Murgado Lincoln of Chicago

Great service. Great service, great service, great service, great service, great service. That’s all folks. Great service, great service, great service, great service, great service. That’s all folks. More

It took way too long to buy a car my car was advertised cheaper on AutoTrader and was told it was a mistake cheaper on AutoTrader and was told it was a mistake More

Diagnosed the issue but surprised me with the cost of the diagnosis when I went to pick up the car. diagnosis when I went to pick up the car. More

The wait time was over three hours before someone checked on me 2nd time there in a week on me 2nd time there in a week More

We had a great experience buying a car here. Everyone we encountered was extremely helpful and nice. We were privileged to have worked closest with Chappy who is a wealth of knowledge on the Lin Everyone we encountered was extremely helpful and nice. We were privileged to have worked closest with Chappy who is a wealth of knowledge on the Lincoln vehicles. He was also a pleasure to work with, very kind, not pushy and helped steer us into something as an expert he knows we would be happy with. We also encountered many other individuals who work here who helped us in our buying decision too. We appreciated all of the help and patience from everyone who works here as it took us at least 4 visits to make our decision! We know it took us a long time and lots of visits but they welcomed us warmly every time. More

The staff at the dealership truly exceeded my expectations! I made the choice to purchase my car from out of state, and from the moment I called in, their friendliness and courtesy were evident. expectations! I made the choice to purchase my car from out of state, and from the moment I called in, their friendliness and courtesy were evident. I was specifically in the market for a luxury SUV, which meant I had a number of questions about the various options available, performance features, and financing. Chappy, in particular, took the time to thoroughly address each of my inquiries, providing insightful answers with a warm smile that made the process even more enjoyable. After carefully considering my options, we ultimately decided on the Lincoln Nautilus, and I am absolutely delighted with my decision. The attention to detail and customer care throughout the experience made all the difference. More

The new Murgado Ford Dealership was very good at fixing my truck quickly and on time. my truck quickly and on time. More

Terrible customer service. I tried to reach the service department many times but could not get through. Apparently my calls were being routed through Florida! Unbelievable. Wi I tried to reach the service department many times but could not get through. Apparently my calls were being routed through Florida! Unbelievable. Will not be returning. More

I requested "the works" but my tires were not rotated and the service person claimed they were "perfect". Given that it had been a year since my last service, I do not believe that is correct. the service person claimed they were "perfect". Given that it had been a year since my last service, I do not believe that is correct. More

Julio in service is top notch. He took care of my truck and I’m 110% satisfied with him and the service team He took care of my truck and I’m 110% satisfied with him and the service team More