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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.3
158 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

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Showing 158 reviews

January 16, 2025

Davis Hightower was extremely helpful friendly. As his customer I was his number one priority. He was very knowledgeable. More

by Gayle.nerovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Hightower.
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Jan 17, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the great review! We're glad Davis made you his #1 priority. We look forward to serving you again!

January 16, 2025

Everyone was very helpful and I got my service done in an hour. The facility was very clean. More

by adi_j26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with fast service. Thank you also for noticing our clean facility!

January 16, 2025

I have had an issue with my MKC and Grant has done a great job trying to get to the bottom of it and keep clear communication with me through the process. More

by Bob
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad Grant has been thorough and kept clear communication while addressing the issue with your MKC. We appreciate your patience and look forward to resolving it fully!

January 16, 2025

I felt like there was no effort to check what was wrong with my vehicle. The technicians statement that my loose seat is a “regular expected noise” seems unacceptable. It makes it sound as if I just should More

by temiqueljenibe
Recommend Dealer
No
Employees Worked With
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Murgado Lincoln of Chicago responded

We’re sorry to hear about your experience and understand your frustration. You deserve thorough service and clear solutions, especially with warranty coverage. Please reach out directly so we can address this issue and work toward a proper resolution. Your satisfaction is important to us.

January 13, 2025

I was greeted by the service clerk and work soon began. The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area More

by dan_davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad you had a quick and professional experience, and that you enjoyed the complimentary wash. We appreciate your business and look forward to your next visit!

January 13, 2025

Scheduling my vehicle for recall service was easy. They were helpful and communicated well throughout the process. More

by dkmurray0421
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad the recall service process was smooth and that our team communicated well. We appreciate your trust and look forward to assisting you again!

January 13, 2025

Great Service. I was kept in the loop at all times. Staff was friendly and answered all my questions. More

by Sbirtch21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan White
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad our team kept you informed and provided friendly, helpful service. We appreciate your feedback and look forward to serving you again!

January 13, 2025

Quick responsive professional service quality work no returns and service debt keep us up to date if I did have a complaint the gal that greeted us in service seemed to be annoyed because she had to put More

by tonyriccardi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad to hear you had a quick and professional experience with quality work. We apologize for the interaction with our service team and appreciate you bringing it to our attention. We'll ensure that all customers feel valued and well-assisted in the future.

January 13, 2025

Appreciate the dealer ship washing my car after service and the price for service was more than reasonable! More

by Therickyrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Ryan by the service department
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad you were happy with both the car wash and the service pricing. We appreciate your business and look forward to serving you again!

January 13, 2025

Great service. Ryan was great and he is a great addition to the service team. He said he new but he was very knowledgeable. More

by LiaJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear Ryan provided great service and made a positive impression. We appreciate your feedback and look forward to seeing you again!

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