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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
56 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 56 reviews

January 21, 2025

Very reasonable and the service was done on time even after they ran to a little problem had to come the next day but they got it fix and gave a car wash after. More

by Ab95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2025

Great and timely service. It was easy to schedule & charges were discussed up front. Waiting room was comfortable & coffee and water available. More

by Ed's vehicle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 20, 2025

Quick, responsive and efficient service. Great waiting room desks and drinks. Was up to speed on the progress of the service. However, needs to provide more accurate cost Estimates before More

by acollins2344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 20, 2025

Exemplary service. Care for the customer safety. Will definitely recommend going forward. In the future. More

by tnewman1406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear that you had an exemplary experience and felt cared for. Your safety and satisfaction are our top priorities. We truly appreciate your recommendation and look forward to serving you again in the future!

January 20, 2025

Quick and efficient service. Good waiting room desks and drinks. Grant kept me up to speed on the progress of the service. More

by clkraszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your great feedback! We're glad to hear that you had a quick and efficient service experience, and that Grant kept you updated throughout. We’re also happy that you enjoyed our waiting room amenities. We appreciate your business and look forward to seeing you again!

January 17, 2025

Kaleb was fantastic! The issues I had were that the mechanics seemed to have issue and poor communication with him. I brought my car on for what should have only taken tw More

by sandler.dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback. We’re happy to hear that Kaleb provided fantastic service, but we apologize for the delays and lack of communication you experienced with the mechanics. This is not the level of service we strive for, and we’ll work to address these issues moving forward. If you'd like to discuss this further, please reach out to our team directly. We appreciate your patience and your business.

January 17, 2025

Aimmey was very helpful and thorough. She helped me understand what was needed to do and did her best to the car serviced asap. More

by sean@phenomenalfitness.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're so glad Aimmey was able to assist you and ensure everything was taken care of quickly and clearly. We appreciate your feedback and look forward to serving you again in the future!

January 17, 2025

Ryan the person who helped me was exceptional. Answered all my questions. What he couldn’t answer he found someone who could. More

by lynn.losacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 20, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your positive feedback! We're thrilled to hear that Ryan provided exceptional service and ensured all your questions were answered. We truly appreciate your recognition and are glad he could assist you. Looking forward to helping you again in the future!

January 16, 2025

I have had an issue with my MKC and Grant has done a great job trying to get to the bottom of it and keep clear communication with me through the process. More

by Bob
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad Grant has been thorough and kept clear communication while addressing the issue with your MKC. We appreciate your patience and look forward to resolving it fully!

January 16, 2025

Davis Hightower was extremely helpful friendly. As his customer I was his number one priority. He was very knowledgeable. More

by Gayle.nerovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Hightower.
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Jan 17, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the great review! We're glad Davis made you his #1 priority. We look forward to serving you again!

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