
Murgado Lincoln of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 251 reviews
Excellent service. Oil change done in a timely manner and they didn’t try to upsell me stuff my car didn’t need. Oil change done in a timely manner and they didn’t try to upsell me stuff my car didn’t need. More
Salesman was not trained on vehicles. Was not able to answer any questions. Many questions he had to leave and disappeared for 10-15 minutes sometimes longer. Manager said he would contac Was not able to answer any questions. Many questions he had to leave and disappeared for 10-15 minutes sometimes longer. Manager said he would contact in morning with wiring instructions. Did not follow up. I called several times and either no one answered or voice mails not returned. When I did get through, I was told accounting department was gone. Would call me tomorrow. Did not. Was asked to complete financing form. No acknowledgment of any kind email phone or otherwise. Meanwhile, my phone was being blown up by salesman from this dealership who didn’t even know I out a deposit down. Total chaos. Complete incompetence. OMFG. Your incompetence even extends to this survey. It won’t even let me select Ford. Please do us all a favor and sell this dealership to someone else. Anyone would be better. As a Ford shareholder, you should be banned from being a dealer. More
Excellent service. Clean and quick. I was told when I scheduled that my oil change would be covered because I fust bought in July. When I arrived I was quoted $89.99. W Clean and quick. I was told when I scheduled that my oil change would be covered because I fust bought in July. When I arrived I was quoted $89.99. When I wanted to use Rewards points, it ended up being $119.75. Cost me over 26,000 points. I thought my points would get me more than 1.5 oil changes after spending $60,000 on my Bronco, but hey. More
Very pleasant. I love the open communicatiand keeping me informed! My experience was marvelous service was speedy but sufficient! I love the open communicatiand keeping me informed! My experience was marvelous service was speedy but sufficient! More
Very easy to deal with and process ok ok ok ok ok ok ok ok ok ok ok More
Buena atencion muy amables buen servicio tiempo de espera no fue mucho el auto quedo bien no fue mucho el auto quedo bien More
When my car is in needed service, I m confident that there is only one place that the care needed is delivered. Thank you Murgado. there is only one place that the care needed is delivered. Thank you Murgado. More
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