Murgado Ford of Chicago - Service Center

Service was fast and efficient a coupe points the setting on dash board did not set to original setting but quickly was fixed, after service my car was last in the line for pick-up but was blocked Imade driv on dash board did not set to original setting but quickly was fixed, after service my car was last in the line for pick-up but was blocked Imade driving backwards almost 30 yards in very nero passage. More

Service rep Caleb great. Management needs to review procedures when an employee is out. My car service was complete on a Friday. I was never notified. Called Friday and Sat v Management needs to review procedures when an employee is out. My car service was complete on a Friday. I was never notified. Called Friday and Sat voicemail was full. On Monday I called Caleb who had been out sick Friday. He thought I had picked up the car on Friday. Please find a better way of tracking cars through service when something unusual happens. I had to change set plans for the entire weekend because I had no car - when it was ready on Friday! No one from management ever spoke with me. Ricky from parts went out of his way to try to track down my car. Parts was the only department that ever answered their phone. More

I had a sudden issue with my car. Everyone was super helpful and my car was fixed only a couple of hours later. I had no idea it was covered under warranty and anticipated spending a Everyone was super helpful and my car was fixed only a couple of hours later. I had no idea it was covered under warranty and anticipated spending a lot of money but the team made sure to check and everything was covered. Overall a wonderful experience. More

I have been a long time customer from Fox thru the transition to Murgado. The labor rates just keep going up and up! $195 to $220 and now $289.00! The new ownership is very greedy and is going lose al transition to Murgado. The labor rates just keep going up and up! $195 to $220 and now $289.00! The new ownership is very greedy and is going lose all the customers that have been going to that location. More

the service of the car service is generally low, recently I wanted to change the oil and it was closed, the car dealership is open but the service is closed all the time, customers always need to be served.. I wanted to change the oil and it was closed, the car dealership is open but the service is closed all the time, customers always need to be served... More

Everyone was super helpful and reliable. Julio provided me with excellent service and so did Joshua. Julio provided me with excellent service and so did Joshua. More

I appreciate the service ,look forward to more service including black lable washes .great job including black lable washes .great job More

I got my oil changed and they checked my vehicle For any other service needs They also washed my car and that was awesome! I appreciate the professionalism and great customer care Thank you any other service needs They also washed my car and that was awesome! I appreciate the professionalism and great customer care Thank you More

Good service. Good job keeping track of fleet vehicles Keep up the good work. Bye. Good job keeping track of fleet vehicles Keep up the good work. Bye. More

Came to replace a tail light. It was easy, It was quick, It was affordable. It was easy, It was quick, It was affordable. More