Murgado Ford of Chicago - Service Center

Satisfied The seevice Alonzo Bass provided was exceptional and i hope he gets commended fir hos service. I would like this to be my service center. The seevice Alonzo Bass provided was exceptional and i hope he gets commended fir hos service. I would like this to be my service center. More

The works They do a neat fast job and let you know of developing issues. The place is clean everywhere and not at all noisy as you might think. They do a neat fast job and let you know of developing issues. The place is clean everywhere and not at all noisy as you might think. More

STAY AWAY FOR THE SAKE OF YOUR CARS HEALTH Went in for an oil change, they for some reason removed my windshield wiper blades and didn't put them back on. As I pulled out of the parking lot I w Went in for an oil change, they for some reason removed my windshield wiper blades and didn't put them back on. As I pulled out of the parking lot I went to run my wipers to clean my windshield only to find the metal arms that hold the blades, which then scratched my windshield. Went back and denied that they took the blades off at first until the tech came running out the back with my blades and put them on. They are refusing to fix the windshield now after arguing with them for some time now. John their service manager has made snide remarks on how he'll just wait for my negative reviews on google. Even with the multipoint vehicle inspection that's included in every service, my car has left there with low tire pressure alerts and a grinding noise in the wheels that wasn't there before. John, their service manager made snide remarks about my upcoming reviews, well John, here it is. More

Fast and Courteous Service I came to Fox Ford for a oil change for my 2015 Escape. I had a 7:15 am appointment. I arrived a little early and they took me right away. They said I came to Fox Ford for a oil change for my 2015 Escape. I had a 7:15 am appointment. I arrived a little early and they took me right away. They said to expect about an hour and a half wait time. Before I finished my coffee, they told me that my car was ready to go.It was a good experience. More

Quick lane really is Quick! Brought my car in for a leaky tire. without an appointment. Quick lane service patched the tire and did a complete check of all systems within 40 minu Brought my car in for a leaky tire. without an appointment. Quick lane service patched the tire and did a complete check of all systems within 40 minutes. Very pleased More

Awesome Service!!! Fast Service with a Smile! My car was ready a lot faster than anticipated, considering the recall was supposed to take up to 3 hrs. I was done within Fast Service with a Smile! My car was ready a lot faster than anticipated, considering the recall was supposed to take up to 3 hrs. I was done within 30 mins, couldn't ask for anything more. The waiting area is also comfortable. More

Unscheduled Service While at work, one of my tires went flat due to a nail puncture. One hour before Fox closed on Saturday and without an appointment, they replaced the While at work, one of my tires went flat due to a nail puncture. One hour before Fox closed on Saturday and without an appointment, they replaced the tire. More

Great Service! Fast, affordable, efficient and courteous - what else could you ask for in a dealership? Fast Lane is quick and easy, and the products, service and p Fast, affordable, efficient and courteous - what else could you ask for in a dealership? Fast Lane is quick and easy, and the products, service and pricing is wonderful. More

Satisfied customer The staff are friendly and informative. The place is really clean. Waiting time is acceptable. Service performed is what I expected. I've been here se The staff are friendly and informative. The place is really clean. Waiting time is acceptable. Service performed is what I expected. I've been here several times since it opened with my old car and new (which I bought from Fox). More

Great Experience Not from Chicago but made an online appointment for service. They got us right in, sent the diagnostics report via email and had our vehicle fixed and Not from Chicago but made an online appointment for service. They got us right in, sent the diagnostics report via email and had our vehicle fixed and ready when promised. The service advisors were thorough and our final bill was less than expected. More