Murgado Ford of Chicago - Service Center

Best service I've ever had on a car! Incrediblly efficient, friendly, kind staff. So grateful!! Incrediblly efficient, friendly, kind staff. So grateful!! More

The service was quick and friendly, last time the person who help me told me that my car was too big for a car wash but the agebt this time did a car wash I love it who help me told me that my car was too big for a car wash but the agebt this time did a car wash I love it More

I was having some issues with the electronics in my car, so I came in to get that inspected. They tested the battery and determined it needed to be replaced, so that was done. I’m disappointed that the rest so I came in to get that inspected. They tested the battery and determined it needed to be replaced, so that was done. I’m disappointed that the rest of the inspection wasn’t completed, as I’m not confident everything has been totally fixed. They did get me in at 4pm on a weeknight, which I appreciate. But it seems like everyone was in a hurry to leave so they didn’t give me the full service I would have received otherwise. More

This dealership service department had me waiting from 730 Am until 1240 pm with no response or update on my vehicle nor was the person available to talk with the mechanic on any update after I inquire 730 Am until 1240 pm with no response or update on my vehicle nor was the person available to talk with the mechanic on any update after I inquire about my vehicle status !! Ive never had such unprofessional service and will not go here again More

Everything went well. The price was reasonable, and the work was perfomed on time and my car is running like new again. The price was reasonable, and the work was perfomed on time and my car is running like new again. More

My Service was completed in a very timely manner. They updated me several times on the progress of said service. They updated me several times on the progress of said service. More

I was very pleased by the way they took care of me the service that they did for my car. Everything was great and thank you. Looking forward to going there again to take care of my vehicle. service that they did for my car. Everything was great and thank you. Looking forward to going there again to take care of my vehicle. More

Great dealer to deal with. Joshua in service was very communicative and not only met but exceeded all of my expectations. Joshua in service was very communicative and not only met but exceeded all of my expectations. More

If I receive a call about my vehicle it should be as simple as calling the number that called me to get a response back. I should not have to go through your entire phone menu to find someone who actual simple as calling the number that called me to get a response back. I should not have to go through your entire phone menu to find someone who actually answers the phone. More

Caleb very pleasant got job going asap. Had it done in very little time. Thank you Had it done in very little time. Thank you More