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Murgado Ford of Chicago - Service Center

Chicago, IL

4.6
817 Reviews

817 Reviews of Murgado Ford of Chicago - Service Center

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October 24, 2023

State of the art, very clean well maintained, the staff is first class, I would recommend this dealer to anyone. More

by julieandira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jahn, Frank Moore, Jim Weir,Maya Samuels.
Report | Print
Oct 24, 2023 -

julieandira responded

5 star

Oct 25, 2023 -

Murgado Ford of Chicago responded

Julie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 22, 2023

Sales department wasn’t the greatest experience. Service is generally very helpful. Aimmey is an especially great service advisor - efficient and nice and helpful. More

by locom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Oct 24, 2023 -

Murgado Ford of Chicago responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 17, 2023

The dealership was busy but organized and my service agent was helpful and polite and was able to answer all my questions. More

by Dcbbunn8909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Report | Print
Oct 18, 2023 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 16, 2023

Easy appointment, good service, excellent help from Edgar and Antonio in the service department...top notch guys. Highly recommend Fox Ford service. More

by sayhibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar and Antonio -Service writers.
Report | Print
Oct 17, 2023 -

Murgado Ford of Chicago responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Lincoln! If there is anything else we can do for you, please feel free to give us a call. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 13, 2023

Organized, timely and I really like how they send the description of recommended services and why. More

by Tracy Sorce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 16, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words, Tracy. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 06, 2023

Fox Ford of Chicago did fast service! Oil change was done very quickly even without appointment ! More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees
Report | Print
Oct 06, 2023 -

Murgado Ford of Chicago responded

Ivan, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Oct 06, 2023 -

Ivan responded

Great and fast service! Thank you!

September 30, 2023

Service is always great! I am never disappointed . Antonio was able to identify the problem and communicated everything that was needed to be done. More

by Gkinlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Oct 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 29, 2023

They took great care of my car and performed all the necessary work in a timely manner! Went there for a safety recall fix and transmission fluid change - definitely will return again and highly recomme More

by khanbhainilofar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Oct 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 28, 2023

Everything was fine in a timely manner and I was kept up to date about the process More

by Dmcmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Sep 29, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 24, 2023

Great service all the time with friendly personnel to work with Pleasant and inviting environment More

by lrenkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Sep 26, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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