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Murgado Ford of Chicago - Service Center

Chicago, IL

4.6
816 Reviews

816 Reviews of Murgado Ford of Chicago - Service Center

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July 21, 2024

I've had issues in the past with this dealership and their service department, but this time they were excellent. More

by jeffkulik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Jul 22, 2024 -

Murgado Ford of Chicago responded

Thank you for sharing your positive experience with us, Jeff! We're thrilled to hear that you had an excellent visit to Fox Ford Lincoln. We appreciate your feedback and look forward to assisting you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 11, 2024

You can always friendly, courteous service from Fox Ford. And their waiting area is comfortable and clean. More

by WindyCity60625
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Jul 12, 2024 -

Murgado Ford of Chicago responded

Thank you for the kind words about Fox Ford Lincoln, we appreciate your positive feedback! We're glad to hear that you found our service friendly and our waiting area comfortable and clean. We look forward to welcoming you back in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 22, 2024

I took my bronco sport to service besarse a recall letter I recieved, I got a great service, appointment on time, sure I will have this place as my car service More

by mahomacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris kotesky
Report | Print
Jun 24, 2024 -

Murgado Ford of Chicago responded

Thank you for choosing Fox Ford Lincoln for your service and recall appointment. We are thrilled to hear that you had a great experience with us and that everything was handled promptly. We appreciate your feedback and look forward to being of service to you in the future! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 06, 2024

Excellent service, the service advisor has been very helpful in assuring the proper service for the vehicle. More

by miguelvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Report | Print
Jun 07, 2024 -

Murgado Ford of Chicago responded

Thank you for your 5-star review, Miguel! We are thrilled to hear about your excellent service experience with us at Fox Ford Lincoln. Our team takes pride in providing helpful and thorough service to ensure your vehicle receives top-notch care. We appreciate your feedback and look forward to assisting you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 02, 2024

I enjoyed the very clean bathroom and waiting area available for the customers at this location More

by nneka_chukwu
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Jun 04, 2024 -

Murgado Ford of Chicago responded

Thank you for highlighting the cleanliness of our facilities! We take great pride in providing a welcoming environment for our customers at Fox Ford Lincoln. We look forward to serving you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

May 30, 2024

This Fox Ford of Chicago is an excellent dealer. When I will go to do a service for my Ford Focus 2018 like change Oil and others, the personal who are working over there give and excel More

by Jesus Solsol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Lopez
Report | Print
May 31, 2024 -

Murgado Ford of Chicago responded

Thank you, Jesus, for sharing your positive experience at Fox Ford Lincoln. We are thrilled to hear that you had a great service visit for your Ford Focus and that Monique provided excellent attention. We pride ourselves on providing top-notch service, and we are glad to hear that the technicians were practical in their recommendations and that the service time was speedy. We look forward to serving you again in the future! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

May 18, 2024

Great guy in service. Excellent experience. Fast service and friendly employees. Need a little help in scheduling. Should have told me that they could only do the upda More

by lgilles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager in service
Report | Print
May 20, 2024 -

Murgado Ford of Chicago responded

Thank you for sharing your positive experience at Fox Ford Lincoln! We appreciate your feedback and are glad to hear about the excellent service you received. Please feel free to contact us directly so we can ensure your concerns are addressed promptly. We look forward to serving you again in the future. Thank you for choosing Ford Lincoln. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

May 09, 2024

The QuickLane was quick. The waiting area was pleasant and I was kept up to date on progress. Every employee was helpful. More

by gseppala
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique
Report | Print
May 10, 2024 -

Murgado Ford of Chicago responded

Thank you for sharing your positive experience with Fox Ford Lincoln's QuickLane service! We are thrilled to hear that you found our service quick, the waiting area pleasant, and our employees helpful. We strive to provide top-notch service to all our customers, and we're glad to hear that we met your expectations. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Fox Ford Lincoln! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

May 06, 2024

As always Grant was amazing and made the experience very positive. He is professional and communicates status very clearly. More

by Nmatic60601@hmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
May 08, 2024 -

Murgado Ford of Chicago responded

It’s great to know that Grant provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

May 04, 2024

I felt that the representative that I had was very professional. Got right down to business got me in and out quick. Was very happy overall with my fox forward experience. More

by M_barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Coleman/ cashier April
Report | Print
May 06, 2024 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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