Murfreesboro Nissan

Great experience Did not have to wait when I arrived in the service department. My vehicle was serviced and the recall was finished 30 minutes early. It was an enjoya Did not have to wait when I arrived in the service department. My vehicle was serviced and the recall was finished 30 minutes early. It was an enjoyable experience. More

Always professional and courteous I appreciate the service I receive here and wish I could afford to go here for all my repairs. Technicians are always helpful and courteous and willi I appreciate the service I receive here and wish I could afford to go here for all my repairs. Technicians are always helpful and courteous and willing to answer any questions I have. I was thrilled that the amount due when picking up my car was less than what was originally quoted. More

Our new 2016 Nissan Altima sr We would just like to thank Nissan of Murfreesboro for an excellent job. everyone made the sell smooth and understandably easy. Special thanks to J We would just like to thank Nissan of Murfreesboro for an excellent job. everyone made the sell smooth and understandably easy. Special thanks to Jerry Webb for his hard work and attentiveness . we do not thank the 5 stars covers Jerry Webb for are sells experience he was way off the chart we will recommend Nissan of Murfreesboro to all family and friends. We would also like to thank Dale Tapp for his hard work and attention to detail. special thanks to the sells team and everyone..... GOD BLESS Ed More

Terrible Service Brought my car in for a missing problem; I told him all I knew about the car plus let them know about an oil leak in the spark plug tube; but I suspec Brought my car in for a missing problem; I told him all I knew about the car plus let them know about an oil leak in the spark plug tube; but I suspected that was not the problem. The service advisor told me that they did track the miss to the oil leak and that coil pack. $600 to replace the valve cover and Coil pack. I believed him and accepted the repair cause they were already charging me for $140 diagnostic fee. He was suppose to keep my old parts for me; he forgot, and tossed them in trash. Days later, the the car missed again. Eventually, they tracked the problem to a bad coil pack by getting the code, swapping it with another location, and get the code again. They threw away a good coil pack. The Shop manager was belligerent once this came to light; He said they didn't fix anything that didn't need to be fixed, and he said he was NOT going to buy me another coil pack. I responded that I did not bring it into them to fix things that were not associated to the problem. They wanted another $400 to fix the problem. I took the car and replaced all 4 coil packs with after-market parts for a fraction of what they wanted Under $50; took me 15 minutes. The car has been running fine since then. I wrote an extensive letter the general manager Pam Humphrey; she said she wanted to set up a meeting with me and the techs. A few weeks past, and I called her again. She had a few excuses as to the delay; she said she would call and set up a meeting. Six weeks later, still have not heard from her. The lack of customer relations apparently comes from the top. Share review Edit review Delete review More

Never disappointed! In my experience coming here several times in the past, I've never had a problem and the service reps and techs are always welcoming and knowledgeabl In my experience coming here several times in the past, I've never had a problem and the service reps and techs are always welcoming and knowledgeable and receptive to my needs. Very professional and friendly crew and staff! More

We had service maintenance, recall work done., We never have to worry when we take our Altima to be checked or serviced at Nissan of Murfreesboro. They always go the extra mile to make sure your e We never have to worry when we take our Altima to be checked or serviced at Nissan of Murfreesboro. They always go the extra mile to make sure your experience if pleasant. We have dealt with them for many years and bought multiple cars. Why go any place else when you can feel good about where you are! More

Oil change Quick, easy and reasonably priced. The customer service area is very comfortable and the technicians and staff are very friendly. I will continue to r Quick, easy and reasonably priced. The customer service area is very comfortable and the technicians and staff are very friendly. I will continue to return to this dealership. More

Oil change service When you get an oil change they not only do that they also check other things on your car to make sure that it's all up to par. If it's not up to par When you get an oil change they not only do that they also check other things on your car to make sure that it's all up to par. If it's not up to par they will give you details and advice to keep your car running smoothly. More

Mr. Russell went way above his duties to help us find a car we like but also could afford. He made himself available at all hours, even while he was at home. went way above his duties to help us find a car we like but also could afford. He made himself available at all hours, even while he was at home. He always greeted us with a smile and went out of his way to help us. He knew how to deal with us since my husband had certain qualifications that he used since he worked at Nissan and would be receiving rebates. We would recommend him to everyone and I expect to be working with on any car we buy. More

Great and quick service experience! Our agent responded quickly to our selection.He was courteous and helpful.He made a great effort on finding our selected vehicle and made some suggest Our agent responded quickly to our selection.He was courteous and helpful.He made a great effort on finding our selected vehicle and made some suggestions.Highly recommended. More