Murfreesboro Hyundai

I was charged $109. for an oil change today. This is double the going rate. As a senior citizen I was taken advantage off. for an oil change today. This is double the going rate. As a senior citizen I was taken advantage off. More

I had such a great time at this dealership. I was helped by Alex Cunningham and he made the ordeal so easy and pleasant. I was helped by Alex Cunningham and he made the ordeal so easy and pleasant. More

This is the worst dealership I’ve ever dealt with. They have done nothing to my vehicle for almost a month. I have dealt with multiple different advisors who tell me my car will be looked at soon but They have done nothing to my vehicle for almost a month. I have dealt with multiple different advisors who tell me my car will be looked at soon but can never get a definitive answer. I have also spoke to two different managers who also say they will help but they never call me back. They all just say what they need to to get me off the phone. It’s disgusting how they do business. My car has been parked for almost a month and they have done nothing to it. Every day I call, and they say it’ll be today or tomorrow. It’s just a circle of lies. And they even lost my vehicle at one point, and they say my vehicle had only been there 2 weeks. How does that happen? Lack of paperwork? Lack of paperwork? I don’t know but they suck. More

The service became horrible. It has been two months already, and the manager responsible for the warranty of the car has not claimed it with Hyundai yet. They don't give you a re It has been two months already, and the manager responsible for the warranty of the car has not claimed it with Hyundai yet. They don't give you a replacement car meanwhile, either. And this is for the car under warranty. I would never buy another Hyundai again because of the very bad service in Murfreesboro. More

Alex Cunningham was beyond helpful! I came with a list of questions and he answered them all! I came with a list of questions and he answered them all! More

I came to just look around and ended up talking to Taylor Cunningham and now I think I’ll be back soon for a new car! Great salesman who knows his stuff. Cunningham and now I think I’ll be back soon for a new car! Great salesman who knows his stuff. More

Very disorganized and fragmented operation. We seemed to get there during a Friday evening rush. However, even the gentlemen that had responded to my online inquiry ultimately admitted that so We seemed to get there during a Friday evening rush. However, even the gentlemen that had responded to my online inquiry ultimately admitted that some of the other salesman had just “gone missing”. The experience got worse after a test drive. We were reassigned to another salesman that poured the cars sales 101 handbook on us thick. The tactics were so intentionally manipulative and disingenuous that it was obvious and somewhat insulting. We were taken to his office while our car keys were held hostage. They were supposed to appraise our car for a trade in, they hadn’t done so. We waited alone there for 20 minutes before deciding to just reach back out to them (we had somewhere to be). We went searching for our salesman and found many of them huddled up in an office, presumably the sales manager’s office. My wife politely asked one of them walking out of that office for our salesman. She was told it would be just a moment and “you’ll need to wait”. That was the final straw, we asked for our car key and left with angry, darting glances from the salesman and another person held up in the room. We later received a call with the value of our trade in. We were told was based on KBB. However, it was $3K less than the lowest KBB trade in value. All in all, I’d say they are the typical dealership at drives the stereotypes. They had a really good price on a used vehicle, but their business operations seemed less than optimal and overall practices questionable. More

I would never buy Hyundai again. Never! Servive is really bad, here is why: our car after 60K miles got a dead engine ( this is with a regular check-up). but this is not the worst. I Never! Servive is really bad, here is why: our car after 60K miles got a dead engine ( this is with a regular check-up). but this is not the worst. It has been two months already and the Murfreesboro Hyundai still has not contacted Hyundai warranty to get approval for the engine UNDER warranty to be approved. Two months-nothing has been done, even a call. Moreover, they don't give you a replacement car. The answer is:" we have too many customers with broken cars, and some of them are without a car for more than 12 months". More

I dealt with Kristofer Stewart at Murfreesboro Hyundai. Great experience. I found exactly what I needed and wanted at a price that I could afford. I highly recommend this dealership and ask for Kristofer Great experience. I found exactly what I needed and wanted at a price that I could afford. I highly recommend this dealership and ask for Kristofer Stewart. More

Troy was very helpful at Murfreesboro Hyundai. My experience was very positive and I got a great deal for my car! I would recommend going to see Troy if you need a Hyundai! My experience was very positive and I got a great deal for my car! I would recommend going to see Troy if you need a Hyundai! More